JOB DESCRIPTION UPS & SERVO STABILIZER SERVICE ENGINEER

Company: Mark Power Control
Position: Service Engineer – UPS & Servo Stabilizer
Department: Service & Technical Support
Job Location: Madurai / Field Service Locations
Employment Type: Full-Time

1. Job Responsibilities

The Service Engineer will be responsible for installation, maintenance, troubleshooting, repair and servicing of UPS systems and Servo Voltage Stabilizers at customer locations.

A. UPS Service & Maintenance

- Installation and commissioning of Online UPS systems (1 KVA to 10 KVA and above).
- Troubleshooting and rectification of UPS faults.
- Knowledge of UPS power, inverter, charger, control, driver and display PCBs.
- Battery inspection, testing, replacement and battery bank maintenance.
- Performing preventive maintenance (PM) and breakdown maintenance (BDM).
- Identifying and rectifying electrical and electronic faults.
- Handling UPS systems from different brands, including Fuji Electric and other leading manufacturers.
- Conducting load testing and checking UPS performance in normal and battery modes.

B. Servo Stabilizer Service & Maintenance

- Installation and commissioning of Servo Voltage Stabilizers.
- Troubleshooting of air-cooled and oil-cooled Servo Stabilizers.
- Knowledge of voltage sensing, control cards, servo motors, variacs and contactors.
- Identifying and rectifying high-voltage and low-voltage problems.
- Checking input and output voltage, phase balancing and voltage regulation.
- Performing preventive maintenance and breakdown services.




- Attending customer complaints and providing technical solutions.

C. Field Service Activities

- Visiting customer sites to attend breakdown and preventive maintenance calls.
- Completing assigned service calls within the committed turnaround time (TAT).
- Coordinating with customers regarding site readiness and service requirements.
- Preparing service reports and obtaining customer acknowledgements.
- Updating service activities in the company's service portal / WebApp.
- Coordinating with the service manager and technical support team for spares and technical assistance.
- Ensuring customer satisfaction through timely and quality service.

2. Technical Skills Required

- Basic to advanced knowledge of electrical and electronic circuits.
- Knowledge of single-phase and three-phase electrical systems.
- Ability to read electrical wiring diagrams and circuit diagrams.
- Knowledge of multimeter, clamp meter and other electrical testing instruments.
- Understanding of batteries, battery chargers, rectifiers and inverters.
- PCB troubleshooting and component-level repair knowledge will be an added advantage.
- Knowledge of safety procedures while handling electrical equipment.

3. Educational Qualification





- Diploma / ITI / Electrical and Electronics Engineering (EEE) or Electronics and Communication Engineering (ECE).
- Candidates with relevant technical experience will be preferred.

4. Experience

- Freshers with good technical knowledge may apply.
- 1–3 years of experience in UPS, Servo Stabilizer or power electronics servicing will be preferred.
- Experienced candidates with independent troubleshooting capabilities will be given preference.

5. Personal Skills

- Positive communication and customer-handling skills.
- Willingness to travel to customer locations.
- Ability to work independently and as part of a service team.
- Good problem-solving and troubleshooting abilities.
- Punctuality, discipline and responsibility.
- Willingness to attend emergency breakdown calls whenever required.

6. Additional Requirements

- Valid two-wheeler driving licence.
- Willingness to travel within assigned service areas.
- Ability to prepare service reports and communicate technical issues.
- Responsible handling of company tools, instruments and service spares.

7. Key Performance Expectations

- Timely completion of service calls.
- Maintaining committed turnaround time (TAT).
- Quality of service and first-time fault rectification.
- Timely submission of service reports.
- Customer satisfaction and complaint resolution.
- Effective utilization and proper handling of service spares.

Interested candidates may submit their updated resume to Mark Power Control.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 UPS & Servo Stabilizer Service Engineer (Madurai)
🏢 MARK POWER CONTROL
📍 Madurai