Business Analyst
Drone Analytics Multi-Tenant SaaS Platform

Primary Focus:
User stories and acceptance criteria, story map, beta feedback triage.

Technology Stack:
Jira/Confluence, Gherkin (Given/When/Then), BPMN/draw.io, Postman (API reading), basic SQL/MongoDB queries, OpenAPI.

Role Summary:
1. The Business Analyst will help shape the transition of the drone analytics MVP into a multi-tenant SaaS platform.
2. The role connects business goals, customer needs, product requirements, and technical delivery—ensuring that requirements are transparent, traceable, testable, and aligned with GA readiness, customer migration, and post-launch success.

Key Responsibilities:
1. Requirements: Run workshops and interviews with stakeholders and MVP customers. Document business, functional, and non-functional requirements, including performance, scalability, availability, and compliance.
2. Backlog: Write epics, user stories, and acceptance criteria in Jira. Keep the backlog groomed and maintain traceability from business goal to story to test case.
3. Analysis: Perform MVP-to-SaaS gap analysis. Model processes and data flows (BPMN/UML) for tenants, users, subscriptions, drone assets, and inference jobs.
4. Billing and packaging: Define plans, entitlements, usage metering (GB ingested, flight hours, inference minutes), proration, and overage rules with Product and Finance.
5. Delivery: Join sprint ceremonies. Work with the Tech Architect, Drone Data Architect, AI/ML, and UX teams to translate business rules into technical constraints.
6. Quality: Partner with QA on test strategy. Lead UAT with pilot customers and internal stakeholders.
7. Security and compliance: Support control mapping for SOC 2 and privacy requirements (CCPA/CPRA, GDPR).
8. Migration and go-live: Define data mapping, cutover, and rollback criteria for MVP customers. Own the GA readiness checklist and post-GA success metrics (activation, churn, time-to-first-insight).
9. Governance:



Manage requirements change control, the decision log, and risk inputs for the PM.

Required Qualifications:
1. Bachelor’s degree in Business, Engineering, Computer Science, or a similar field.
2. 4+ years of experience as a Business Analyst, with 3+ years on B2B SaaS or cloud platforms.
3. Experience documenting multi-tenant systems, RBAC/SSO, or subscription billing.
4. Strong skills in user stories, acceptance criteria, process modeling, and traceability.
5. Working knowledge of REST APIs, JSON, data schemas, and queue-based architectures; basic SQL.
6. Proficiency in Jira, Confluence, and a diagramming tool (Lucidchart, Visio, or draw.io).
7. Experience with process modelling using BPMN or flow diagrams.
8. Excellent communication skills, with the ability to facilitate workshops with executives and engineers.

Preferred Qualifications:
1. Drone, geospatial/GIS, or infrastructure inspection experience.
2. Knowledge of computer-vision workflows (model versioning, confidence scores, human review).
3. Experience with usage-based billing tools (Stripe Billing, Chargebee, Zuora).
4. AWS or Azure fundamentals; exposure to SOC 2, GDPR, or CCPA.
5. Prior experience with MVP-to-platform or customer-migration programs.
6. CBAP, PMI-PBA, or CSPO/PSPO certification.

Key Deliverables:
1. Documented business, functional, and non-functional requirements, with traceability to backlog items and test cases.
2. Prioritized and groomed Jira backlog containing epics, user stories, and acceptance criteria.
3. MVP-to-SaaS gap analysis and BPMN/UML process and data-flow models.
4. Defined subscription plans, entitlements, usage-metering rules, proration, and overage requirements.
5. UAT outcomes, GA readiness checklist, and MVP customer migration criteria.
6. Decision log, requirements change-control records, and post-GA success metrics.

Education:
Bachelor’s degree in Business, Engineering, Computer Science, or a similar field.

Pay: ₹800,000.00 - ₹1,200,000.00 per year

Work Location: In person

📌 Business Analyst (Kondapur)
🏢 Spatial Alphabet
📍 Kondapur