14 Nov
|
EFF N BEE MARKETING
|
Koramangala
14 Nov
EFF N BEE MARKETING
Koramangala
Prefer candidates from premium casual dining restaurants, pubs, breweries and bar-led hospitality brands. Give additional weightage to candidates who have independently managed outlet P&L;, sales targets, beverage cost and large teams.
Company: BTB Marketing Private Limited
Brand: The Beer Café
Department: Operations
Location: Koramangala
Reporting To: Regional Manager
About the Role
The Beer Café is a leading hospitality brand offering a unique food and beverage experience. We are looking for a dynamic and experienced Restaurant Manager to manage the complete operations of the outlet, ensure excellent guest experiences, drive sales and maintain operational standards.
The ideal candidate should have strong leadership skills, sound knowledge of restaurant operations, and the ability to manage teams, control costs and achieve business targets.
What You'll Do
1. Restaurant Operations
- Manage day-to-day restaurant operations, ensuring smooth functioning across service, kitchen and housekeeping.
- Ensure adherence to company SOPs, service standards, food safety and hygiene requirements.
- Monitor opening and closing procedures, inventory, cash handling and daily operational checklists.
- Ensure the outlet is maintained to the required standards of cleanliness, ambience and guest readiness.
2. Sales & Business Growth
- Drive outlet sales and achieve monthly revenue targets.
- Identify opportunities to increase average order value, customer footfall and repeat business.
- Execute promotional activities, upselling initiatives and local marketing activities.
- Monitor daily sales performance and take corrective actions to improve business.
3. Guest Experience & Service Excellence
- Ensure excellent guest service and customer satisfaction.
- Handle guest complaints, feedback and service recovery effectively.
- Monitor online reviews and ratings across Zomato, Google and other platforms.
- Maintain strong service standards and build customer loyalty.
4. Team Management & Development
- Lead, train and motivate the restaurant team across service, kitchen and housekeeping.
- Manage staff scheduling, attendance, grooming, discipline and performance.
- Ensure adequate manpower availability and coordinate recruitment requirements.
- Conduct regular training and briefing sessions to improve team capabilities and service standards.
5. Cost Control & Inventory Management
- Monitor food cost, beverage cost, wastage and operational expenses.
- Ensure proper inventory management, stock reconciliation and timely indenting.
- Monitor cash handling, billing accuracy and daily sales reconciliation.
- Ensure compliance with company policies and financial controls.
6. Compliance & Administration
- Ensure compliance with FSSAI, fire safety, excise and other applicable statutory requirements.
- Maintain all operational records, licences, registers and audit documentation.
- Coordinate with Audit, HR, Finance and Operations teams for timely closure of observations.
- Ensure adherence to company policies, safety standards and operational guidelines.
What You Need to Know / Have
- Graduate in Hotel Management or a related field preferred.
- 4–7 years of experience in restaurant operations, preferably with premium restaurants, pubs, breweries or casual dining brands.
- At least 2 years of experience managing an independent restaurant outlet or handling a supervisory management role.
- Strong knowledge of restaurant operations, food and beverage service and inventory management.
- Understanding of beverage operations, draught beer service and bar management will be an advantage.
- Experience in sales generation, cost control, guest relationship management and team handling.
- Strong leadership, communication and problem-solving skills.
- Ability to manage a fast-paced restaurant environment and work flexible shifts, including weekends and holidays.
- Customer-focused, commercially aware and result-oriented approach.
Key Performance Indicators (KPIs)
- Achievement of monthly sales and revenue targets.
- Guest satisfaction, online ratings and complaint resolution.
- Food and beverage cost control and reduction in wastage.
- Manpower productivity and employee retention.
- Compliance with operational SOPs and audit standards.
- Inventory accuracy and cash management.
- Training completion and team performance.
- Overall outlet profitability and operational efficiency.
Why Join Us?
- Opportunity to work with an established hospitality brand.
- Exposure to premium food and beverage and draught beer operations.
- Prospect to lead an outlet and drive business performance.
- Career growth opportunities within the organisation.
- A dynamic and performance-driven work environment.
Pay: ₹60,000.00 - ₹70,000.00 per month
Work Location: In person
📌 Restaurant Manager (Koramangala)
🏢 EFF N BEE MARKETING
📍 Koramangala