Role Overview

The E-Commerce Growth Assistant will work closely with the E-Commerce and Marketing teams to manage online sales channels, improve product listings, execute growth initiatives, analyse performance, and support day-to-day marketplace operations.

This role is ideal for someone who understands online marketplaces, enjoys working with data, has a keen interest in digital commerce, and is excited about growing an online business.

Key Responsibilities

1. E-Commerce Marketplace Management

- Manage and monitor product listings across platforms such as Amazon, Flipkart, the company website, and other marketplaces.
- Ensure product titles, descriptions, images, specifications, pricing, and keywords are accurate and optimised.
- Track product availability, inventory levels, orders, returns, and customer queries.
- Coordinate with internal teams to ensure smooth order processing and fulfilment.
- Identify listing errors, suppressed products, and opportunities to improve product visibility.

2. Sales Growth & Performance

- Monitor daily, weekly, and monthly sales performance across different platforms.
- Identify products with high growth potential and recommend strategies to improve sales.
- Analyse conversion rates, traffic, customer behaviour, and product performance.
- Support promotional campaigns, seasonal offers, discounts, and marketplace events.
- Work towards improving revenue, product visibility, and overall marketplace performance.

3. Digital Marketing & Growth Initiatives

- Assist in executing digital marketing campaigns to drive traffic and conversions.
- Coordinate with the content and design teams for product creatives, banners, videos, and promotional content.
- Support SEO activities, keyword research, and product discoverability.
- Explore current growth opportunities through social commerce, affiliate marketing,



and other online channels.
- Monitor competitor pricing, product positioning, and promotional strategies.

4. Data Analysis & Reporting

- Prepare regular sales, inventory, and marketplace performance reports.
- Track key performance indicators (KPIs) such as revenue, conversion rate, average order value, traffic, and returns.
- Use marketplace dashboards and Excel/Google Sheets to analyse business performance.
- Share actionable insights and recommendations to improve e-commerce operations.

5. Website & Customer Experience

- Assist in maintaining and updating the company website.
- Ensure product information, pricing, stock status, and promotional content are up to date.
- Monitor customer reviews, ratings, and feedback across online platforms.
- Coordinate with relevant teams to address customer concerns and improve the buying experience.

6. Recent Channel & Business Development

- Research emerging marketplaces and online sales channels.
- Identify opportunities to expand Robocraze's digital reach.
- Study competitor strategies and market trends.
- Support the onboarding and expansion of products across new platforms.

Required Skills & Qualifications

- Bachelor's degree in Business Administration, Marketing, Commerce, E-Commerce, or a related field.
- 3-5 years of experience in e-commerce, online marketplace management, digital marketing, or business operations.
- Basic understanding of Amazon Seller Central, Flipkart Seller Hub, or similar marketplace platforms.
- Good knowledge of MS Excel/Google Sheets and data handling.
- Understanding of SEO, product listings, keywords, and online sales fundamentals.
- Strong analytical, communication, and coordination skills.
- Ability to manage multiple tasks and work with deadlines.
- A proactive mindset with an interest in online business growth.

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person

📌 E-Commerce Growth Assistant (Kalyan Nagar)
🏢 TIF Labs
📍 Kalyan Nagar