Job Description: Pharmacy Manager

PositionPharmacy Manager
DepartmentPharmacy
Experience4–5 years
IndustryHospital / Healthcare
LocationMadurai
Reporting ToHospital Management / Operations HeadJob Summary

We are looking for an experienced and responsible Pharmacy Manager to oversee the complete pharmacy operations of the hospital, including In-Patient (IP), Out-Patient (OP), Operation Theatre (OT), Implants and NABH standards.

The role covers smooth day-to-day operations, inventory management, availability of medicines and consumables, regulatory compliance and cost control. It also involves coordination with doctors, nursing, OT, purchase, stores, accounts and other departments.

Key Responsibilities

1. Pharmacy Operations – IP & OP

- Manage day-to-day IP and OP pharmacy services.
- Ensure timely dispensing of medicines and consumables as per prescriptions.
- Monitor prescription processing, billing, returns, substitutions and stock availability.
- Ensure proper handling of high-value and critical medicines.
- Maintain dispensing accuracy and minimize medication errors.
- Coordinate between pharmacy, nursing, doctors and billing teams.

2. Operation Theatre (OT) Pharmacy

- Manage availability and issue of medicines, surgical consumables and other items required for OT.
- Ensure timely supply for scheduled and emergency procedures.
- Monitor OT stock and maintain appropriate minimum and maximum levels.
- Track consumption and returns from OT.
- Ensure proper documentation of issues, returns and usage.

3. Implant Management

- Manage the full implant lifecycle: requirement, receipt, issue, usage, billing and reconciliation.
- Maintain accurate implant inventory and stock records.
- Coordinate with doctors, OT, purchase, stores, accounts and vendors.
- Ensure implants are available for scheduled procedures.
- Monitor high-value implant stock and prevent excess or unnecessary inventory.
- Ensure documentation and reconciliation of unused/returned implants.

4. Inventory & Stock Management

- Monitor inventory across IP, OP, OT and Implant sections.
- Maintain stock levels and ensure uninterrupted availability of essential medicines and consumables.
- Conduct regular physical stock verification and reconciliation.
- Monitor expiry, near-expiry, slow-moving,



non-moving and obsolete stock.
- Ensure FEFO (First Expiry, First Out) practices.
- Identify stock variances and take corrective action.
- Minimize stock losses, expiry losses and inventory discrepancies.

5. Purchase & Vendor Coordination

- Coordinate with Purchase and Stores for timely procurement.
- Review stock requirements and prepare purchase/reorder requests.
- Coordinate with approved vendors on availability, pricing, delivery and replacements.
- Ensure materials received meet required specifications and quality standards.
- Monitor vendor performance and delivery timelines.

6. Regulatory & Compliance

- Ensure compliance with Drugs & Cosmetics regulations, the Pharmacy Act, hospital policies and other statutory requirements.
- Maintain records for controlled, restricted and high-alert medicines as applicable.
- Maintain valid licenses and statutory documentation.
- Support internal and external audits and inspections.
- Ensure proper storage conditions, temperature monitoring and security of medicines.

7. Team Management

- Supervise pharmacists, pharmacy assistants and supporting staff.
- Prepare duty rosters and ensure adequate manpower coverage across all pharmacy areas.
- Monitor attendance, performance, discipline and productivity.
- Conduct regular training and knowledge-sharing sessions.
- Ensure staff follow hospital SOPs and pharmacy procedures.

8. Billing & Revenue Coordination

- Ensure accurate billing of medicines, consumables and implants.
- Coordinate with Accounts/Billing on pharmacy-related billing issues.
- Monitor credit, cash, insurance and corporate patient pharmacy processes as applicable.
- Ensure reconciliation between pharmacy issues, patient billing and stock consumption.
- Identify and reduce billing leakages and revenue loss.

9. Reports & MIS

- Prepare and submit regular pharmacy reports to management.




- Monitor daily/monthly sales and consumption across IP, OP, OT and Implant pharmacy.
- Report on stock value, expiry, purchase, consumption and inventory variance.
- Track pharmacy KPIs and identify areas for improvement.
- Recommend cost optimization and operational improvements.

10. Quality & Patient Safety

- Ensure medicines are stored, handled and dispensed safely.
- Monitor medication errors, near misses and pharmacy-related complaints.
- Implement corrective and preventive actions where required.
- Maintain cleanliness, organization and proper storage standards.
- Ensure patient confidentiality and professional conduct at all times.

Required Skills & Competencies

- Strong knowledge of hospital pharmacy operations, including IP, OP, OT and Implant pharmacy management
- Strong inventory and stock control skills
- Knowledge of pharmacy billing and reconciliation processes
- Positive knowledge of pharmaceutical products, surgical consumables and implants
- Strong team management and leadership skills
- Good vendor and interdepartmental coordination skills
- Strong analytical and problem-solving abilities
- Good communication and interpersonal skills
- Proficiency in MS Excel and hospital pharmacy/HMS software
- Ability to work under pressure and manage emergency requirements

Qualification

- B.Pharm / M.Pharm or equivalent
- Valid registration with the applicable State Pharmacy Council
- 4–5 years of relevant hospital pharmacy experience, preferably managing IP, OP, OT and Implant pharmacy operations

Preferred Experience

Experience in a multispecialty hospital, with hands-on exposure to high-value medicines, surgical consumables, implants, inventory control, pharmacy billing, audits and team management.

Key Performance Indicators (KPIs)

- Pharmacy stock accuracy and inventory control
- Reduction in expiry and stock losses
- Medicine and implant availability
- OT pharmacy service efficiency
- Billing and stock reconciliation accuracy
- Reduction in inventory variance
- Vendor delivery performance
- Compliance with statutory and hospital requirements
- Staff productivity and discipline
- Patient/service satisfaction

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Pharmacy Manager (Madurai)
🏢 Dreamwings Technologies
📍 Madurai