We are looking for an enthusiastic, confident, and result-oriented Telecaller who has excellent communication skills and a strong ability to follow up with customers regularly.

The candidate will be responsible for connecting with prospective customers, maintaining consistent follow-ups, understanding customer requirements, building relationships, and converting interested leads into successful sales.

Key Responsibilities

- Make outbound calls to prospective and existing customers.
- Follow up with customers regularly through phone calls and WhatsApp.
- Maintain a proper follow-up schedule to ensure that no lead or customer is missed.
- Understand customer requirements, queries, and concerns.
- Convince and motivate interested customers to move forward with the purchase.
- Maintain detailed records of customer interactions and follow-up status.
- Coordinate with the sales team to ensure smooth customer handling.




- Reconnect with customers who have shown interest but have not yet made a decision.
- Provide timely updates and information to customers.
- Achieve daily calling targets and monthly lead-conversion targets.

Required Skills & Qualities

- Excellent verbal communication skills.
- Valuable convincing and negotiation abilities.
- Strong follow-up skills with a persistent and positive attitude.
- Ability to build customer relationships and maintain trust.
- Patience and confidence while handling customer objections.
- Good listening and interpersonal skills.
- Basic computer knowledge and familiarity with Excel or CRM software.
- Ability to manage multiple leads and follow-ups systematically.
- Target-oriented and self-motivated personality.

Pay: ₹12,000.00 - ₹14,000.00 per month

Work Location: In person

📌 Telecaller – Customer Follow-Up Executive (Kolkata)
🏢 R.K.Hear Care
📍 Kolkata