> Excellent communication skills both verbal & written

> Graduates / Undergraduates can apply

> 1 year of experience handling US customer in the same field is mandatory

> Should have positive attitude and possess good thought flow process

> Should have experience in handling various types of queries on social medial platforms.

> Should resolve the queries within the defined TAT

> Should have worked on various tools like sprinklr, Radian6, Hootsuite, Gorgeous etc.

> Should analyze the severity / criticality of the customer query and resolve the same in defined TAT

> For 1 to 2 Years of relevant experience – CTC – 3.5 LPA.

> For 2+ years of relevant experience – CTC – 5.17 LPA.

Whatsapp me or call me in +91-XXXXXXXXXX

Job Type: Full-time

Pay: ₹29,000.00 - ₹35,000.00 per month

Advantages:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

- Higher Secondary(12th Pass) (Required)

Experience:

- total work: 1 year (Required)
- Customer service: 1 year (Required)

Language:

- English (Required)

Work Location: In person

📌 Social Media Executive (Bengaluru)
🏢 [24]7.ai
📍 Bengaluru