1. Job Purpose

To ensure the safe, accurate and timely dispensing of medicines prescribed by authorised doctors at Eraya Fertility. The Medicine Dispenser will be responsible for maintaining pharmacy inventory, monitoring medicine expiry dates, ensuring proper storage conditions, maintaining stock and dispensing records, and providing medicines to patients strictly against valid prescriptions.

The position requires attention to detail, knowledge of pharmaceutical products, ethical conduct and a strong commitment to patient safety.

2. Key Roles & Responsibilities

A. Medicine Dispensing

- Dispense medicines strictly against valid prescriptions issued by authorised doctors.
- Verify the medicine name, strength, dosage form, quantity and prescribed instructions before dispensing.
- Ensure the correct medicine is issued to the correct patient.
- Cross-check prescriptions for completeness and refer any ambiguity to the doctor or authorised pharmacist.
- Ensure medicines are properly labelled and packed before handing them over.
- Explain basic instructions regarding medicine storage and administration as prescribed by the doctor.
- Never independently prescribe, substitute or modify medicines or dosages.
- Maintain proper records of all medicines dispensed.

B. IVF & Fertility Medicine Handling

- Familiarity with commonly used fertility and IVF medications, subject to appropriate training and supervision.
- Handle fertility injections, hormonal medications, progesterone preparations and other prescribed medicines carefully.
- Ensure appropriate storage of temperature-sensitive medicines.
- Monitor cold-chain requirements for medicines requiring refrigeration.
- Maintain temperature logs for refrigerators and designated storage areas.
- Immediately report temperature deviations or suspected damage to medicines.
- Ensure proper handling and storage of injection-related products.

C. Inventory & Stock Management

- Maintain accurate daily stock registers.
- Monitor medicine availability and identify low-stock items.
- Prepare regular purchase/reorder requirements for management approval.
- Follow First Expiry First Out (FEFO) and First In First Out (FIFO) principles.
- Conduct periodic physical stock verification.
- Identify expired, damaged or near-expiry medicines and segregate them appropriately.
- Maintain separate records for expired, returned and damaged medicines.
- Ensure medicines are stored according to manufacturer recommendations.

D. Pharmacy Billing & Documentation

- Generate bills for medicines dispensed.
- Maintain accurate records of cash,



UPI and card payments.
- Ensure all medicine sales are recorded in the designated pharmacy software or register.
- Maintain purchase invoices and stock inward records.
- Reconcile daily medicine sales with pharmacy stock.
- Coordinate with the accounts department for billing and payment reconciliation.
- Maintain records of medicine returns as per company policy and applicable regulations.

E. Patient Coordination

- Handle patient medicine requests politely and professionally.
- Ensure medicines are dispensed without unnecessary delays.
- Direct clinical questions regarding dosage, side effects, missed doses or medication changes to the doctor or registered pharmacist.
- Explain only the instructions authorised by the prescriber or supervising pharmacist.
- Maintain patient confidentiality.
- Coordinate with doctors, nurses and counsellors regarding medicine availability.

F. Pharmacy Hygiene & Safety

- Maintain cleanliness and organisation of the pharmacy.
- Ensure medicines are stored away from direct sunlight, moisture and unsuitable temperatures.
- Maintain proper segregation of different categories of medicines.
- Ensure proper disposal and segregation of expired and damaged medicines through authorised procedures.
- Follow infection-control and workplace safety practices.
- Report any medication error, dispensing discrepancy or adverse incident immediately.

3. Qualifications & Experience

- Minimum qualification: D.Pharm / B.Pharm preferred.
- Relevant pharmacy registration and statutory eligibility must be maintained wherever required for the position and activities performed.
- Experience: 1–3 years in a retail pharmacy, hospital pharmacy or fertility clinic preferred.
- Knowledge of medicine inventory and billing systems.
- Basic computer skills, MS Excel and pharmacy software knowledge.
- Experience handling injectable and temperature-sensitive medicines is desirable.

Note: Where applicable, dispensing and supervision of pharmacy operations must be performed by a duly registered pharmacist in accordance with applicable pharmacy laws and licence conditions.



An unqualified medicine dispenser must not independently undertake activities reserved for a registered pharmacist.

4. Required Skills & Competencies

- Valuable knowledge of pharmaceutical products and medicine names.
- Accuracy and attention to detail.
- Understanding of medicine storage and expiry management.
- Basic knowledge of IVF and fertility medications.
- Inventory management and stock reconciliation skills.
- Computer and billing software proficiency.
- Good communication and patient-handling skills.
- Integrity, accountability and professional ethics.
- Ability to work in a clinical environment.

5. Key Performance Indicators (KPIs)

Performance will be evaluated based on:

- Accuracy of medicine dispensing.
- Zero unauthorised medicine substitutions.
- Accuracy of pharmacy billing and stock records.
- Timely identification of near-expiry and expired medicines.
- Compliance with medicine storage and temperature requirements.
- Availability of essential prescribed medicines.
- Timely submission of stock and purchase requirements.
- Daily billing and stock reconciliation.
- Compliance with pharmacy SOPs and statutory requirements.
- Patient service quality and coordination with clinical staff.

6. Daily Reporting Responsibilities

The employee must submit a daily pharmacy report covering:

- Total prescriptions received.
- Total prescriptions dispensed.
- Total pharmacy sales and collections.
- Medicines out of stock.
- Medicines nearing expiry.
- Refrigerator temperature records.
- Stock received and issued.
- Medicine returns and damaged stock.
- Any dispensing discrepancy or incident.

7. Confidentiality & Compliance

- Maintain confidentiality of patient prescriptions, medical information and treatment details.
- Never share patient medication details with unauthorised individuals.
- Follow applicable Drugs and Cosmetics Act, Rules, Pharmacy Act and other relevant statutory requirements.
- Dispense prescription medicines only against valid prescriptions and in accordance with applicable law.
- Do not sell, recommend or substitute prescription medicines independently.
- Follow all internal pharmacy SOPs and management instructions.

8. General Responsibilities

The employee shall perform other reasonable pharmacy-related and administrative responsibilities assigned by the Centre Manager or management, within the scope of their qualifications and applicable statutory permissions.

Pay: ₹19,000.00 - ₹29,000.00 per month

Benefits:

- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Pharmacy Assistant / Medicine Dispenser (Nanakaramguda)
🏢 Eraya Fertility
📍 Nanakaramguda