We are seeking an experienced and result-oriented Floor Manager to oversee daily showroom operations and manage the sales team at our jewellery retail outlet in Tripunithura.
The ideal candidate should have excellent leadership abilities, strong jewellery retail knowledge and experience in achieving sales targets. The selected candidate will be responsible for supervising a team of 8–10 employees, improving sales performance, maintaining customer satisfaction and ensuring efficient showroom operations.
Key Responsibilities
Sales and Business Management
- Develop and implement strategies to achieve monthly sales targets.
- Monitor daily sales performance and identify opportunities to increase revenue.
- Track customer footfall, sales conversion and individual employee performance.
- Ensure effective execution of promotional campaigns and in-store marketing activities.
- Drive sales growth and improve customer conversion rates.
Team Management
- Supervise and manage a team of 8–10 employees.
- Allocate daily responsibilities and monitor team performance.
- Train, guide and motivate sales associates.
- Conduct team meetings and provide performance feedback.
- Maintain employee discipline and teamwork.
Customer Relationship Management
- Ensure excellent customer service throughout the showroom.
- Manage daily showroom activities.
- Coordinate with inventory and other departments.
- Ensure proper jewellery display and presentation.
- Monitor operational standards and showroom discipline.
- Prepare and maintain daily and monthly sales reports.
Required Qualifications
- Any Degree is mandatory.
- 4–5 years of experience in jewellery retail.
- Previous experience in showroom or floor management is preferred.
Required Skills
- Robust knowledge of jewellery collections and retail operations.
- Excellent leadership and team management skills.
- Sales planning and target achievement abilities.
- Good communication and interpersonal skills.
- Problem-solving and decision-making abilities.
- MS Office knowledge.
- Strong customer relationship management skills.
Salary & Benefits
Salary starting from ₹30,000 per month.
- Additional performance-based incentives.
- Leadership and career advancement opportunities.
- Professional development opportunities.
- Opportunity to manage and lead a retail sales team.
- Supportive management and working environment.