- Workshop Leadership and Staffing. Hire, schedule, and mentor service advisors, master technicians, lube techs, and lot porters to ensure adequate bay coverage.
- Service Bay Utilization and Workflow. Monitor technician efficiency, reduce vehicle turnaround times, and resolve bottlenecks in parts availability or diagnostic bays.
- Customer Escalations and Goodwill. Step in to handle upset customers, authorize goodwill repairs, and settle complex warranty or insurance disputes.
- OEM Compliance and Warranty Audits. Ensure all repairs follow Original Equipment Manufacturer (OEM) standards, oversee technician factory certifications, and audit warranty claims to prevent chargebacks.
- Financial and Parts Coordination. Manage the department's monthly profit and loss (P&L;), set labor rates, and partner closely with the Parts Manager to keep high-demand inventory stocked.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks:

- Provident Fund

Work Location: In person

📌 automobile service manager (Kanchipuram)
🏢 SARVESH TRUCKS ASHOK LEYLAND
📍 Kanchipuram