We are looking for an enthusiastic and motivated Customer Relationship Interns to join our team. This is an excellent opportunity for fresh graduates to gain practical experience in customer interaction, technical knowledge in IT industry, relationship management, and professional communication.
Key Responsibilities
- Interact with customers through phone calls and emails to understand their requirements.
- Assist customers with queries related to company's products and services.
- Provide basic technical guidance and coordinate with the technical team when required.
- Build and maintain positive customer relationships.
- Follow up on customer queries and ensure timely responses.
- Maintain customer interaction records and daily task updates.
Required Skills
- Excellent verbal and written communication skills in English.
- Basic computer knowledge and understanding of IT concepts.
- Interest in learning about software applications and new technologies.
- Basic problem-solving and logical thinking skills.
- Willingness to learn, adapt, and work in a team environment.
Eligibility criteria
- Bachelor or Master degree in any Discipline
- Freshers can also apply
Internship Details
- Duration : 6 months
- Type : Internship / On-the job training
- Mode : In office