14 Nov
|
HDFC Bank
|
Pune
Job Title
Team Lead - ECG
Business Unit
Emerging Corporate Group (ECG)
Reporting To
Regional Head
Job Function and Role Type
Sales, Supervisory
Version No
2.0
Job Purpose
Supervise and guide the team to achieve overall targets while managing client relationships to ensure income generation.
Key Responsibilities
Portfolio Management
Manage a portfolio of 15 accounts and a team of relationship managers; Achieve business targets on volumes and profitability for self and team; Conduct portfolio reviews, manage exits, and improve yield through cross-selling; Monitor account performance and update CRM for task tracking.
Supervision of team, Performance Review & Mentorship
Guide RMs on product penetration strategies and sales pitches; Ensure management guidance is implemented across the team; Motivate the team to align with growth initiatives; Supervise RM performance and address variances with plans.
Performance Review of Team
Conduct monthly reviews of RM portfolios to ensure product penetration; Collaborate with cross-functional teams to meet targets.
Training & Development
Train and mentor RMs for continuous improvement; Provide on-the-job feedback and conduct recruitment interviews.
Operations & Processes
Approve or recommend credit limits for unit and personal accounts; Ensure KYC/AML compliance and manage documentation formalities; Oversee pre- and post-disbursement processes and administrative approvals.
Client Management & Servicing
Engage with existing and prospective clients in the portfolio; Accompany RMs on client calls to build relationships and resolve issues; Interact with senior management of client organizations to strengthen ties.
Review & Mentorship
Provide strategic guidance to RMs for effective sales outcomes; Ensure compliance with management directives for portfolio management; Foster team motivation and alignment with organizational goals; Relationship Building With Both Internal And External Customers; Resolve customer pain points through process improvements; Build robust relationships with promoters and senior management of clients.
Relationship building with both internal and
Coordination & Communication with
Collaborate with internal departments for cross-selling opportunities; Engage with RBI and regulators for compliance and insights.
Education:
Graduation required; MBA or CA preferred.
Certifications:
MBA, CA.
Key Competencies
Sales and influencing, team management, client handling, analytical skills, communication.
Major Stakeholders
Customers, Operations, Credit, ECG Product Team, RBI.
Skills
Refer to the Job Description
About HDFC Bank
HDFC Bank is one of India’s leading private banks. The Housing Development Finance Corporation Limited or HDFC Ltd was among the first financial institutions in India to receive an “in principle” approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. This was done as part of RBI’s policy for liberalization of the Indian banking industry in 1994. HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995. As of March 31, 2026, the Bank’s distribution network was at 9,689 branches and 21,172 ATMs across 4,175 cities / towns as against 9,455 branches and 21,139 ATMs across 4,150 cities / towns as of March 31, 2025. 50% of the branches are in semi-urban and rural areas. In addition, the Bank has 14,400 business correspondents, which are primarily manned by Common Service Centres (CSC). The Bank’s international operations comprise five branch
View more
📌 Team Leader-Emerging Corporates Group (Pune)
🏢 HDFC Bank
📍 Pune