- Welcome guests warmly upon arrival and assist with their luggage.
- Escort guests to their assigned rooms and explain room facilities.
- Assist guests during check-in and check-out procedures.
- Handle guest luggage carefully and ensure timely delivery to rooms.
- Coordinate with the Front Office and Housekeeping departments for guest requirements.
- Assist guests with taxis, transportation and other travel arrangements.
- Maintain cleanliness and tidiness of the lobby, entrance and luggage area.
- Handle guest requests and complaints politely and report them to the concerned department.
- Maintain proper luggage records and ensure luggage safety.
- Provide information about hotel facilities, services and nearby attractions.
- Follow hotel standards, grooming guidelines and safety procedures.
- Perform any other duties assigned by the Front Office Manager.

Qualifications & Skills





- Minimum qualification: 10th / 12th Pass.
- Freshers and experienced candidates can apply.
- Good communication and interpersonal skills.
- Pleasant personality with a positive attitude.
- Customer service-oriented approach.
- Ability to handle guest luggage and stand for extended periods.
- Basic English and Hindi communication; Kannada is an added advantage.
- Well-groomed and professionally presented.

Key Competencies

- Guest satisfaction
- Teamwork and coordination
- Time management
- Problem-solving skills
- Professional behaviour
- Attention to detail

Pay: ₹15,000.00 - ₹16,000.00 per month

Perks:

- Food provided
- Provident Fund

Work Location: In person

📌 Bell Boy- Front Office (Bengaluru)
🏢 The Fern Hotels
📍 Bengaluru