- Welcome and attend patients and visitors.
- Handle incoming calls and patient enquiries.
- Perform OP and IP patient registration.
- Schedule doctor appointments.
- Guide patients to respective departments.
- Coordinate with doctors and hospital staff.
- Provide information about hospital services.
- Maintain patient registration records.
- Coordinate admission and discharge procedures.
- Assist patients with billing-related enquiries.
- Handle patient complaints and feedback.
- Ensure smooth patient flow at the reception.
- Maintain confidentiality of patient information.
- Maintain cleanliness and discipline at the reception area.
- Prepare daily reports and perform duties assigned by management.