Delivery Manager – Digital Marketing (Agency Operations)

Company: BRB Digital IT Services Pvt. Ltd.
Location: Sector 142, Noida, Uttar Pradesh
Work Mode: Work from Office (On-site)
Job Type: Full-time
Experience: 6–10 Years

Job Summary

BRB Digital IT Services Pvt. Ltd. is looking for an experienced and result-oriented Delivery Manager – Digital Marketing (Agency Operations) to lead and manage the entire Digital Marketing Department.

The ideal candidate should have strong experience working with digital marketing agencies, managing multiple client accounts, leading cross-functional teams and ensuring seamless execution and timely delivery of digital marketing strategies.

This is a senior-level leadership position that requires end-to-end ownership of departmental operations, team performance, client relationships, project delivery and business outcomes.

The candidate must be capable of managing multiple digital marketing functions simultaneously while ensuring accountability, productivity, quality and client satisfaction.

Key Teams & Departments to Manage

The selected candidate will be responsible for managing and coordinating the following profiles:

- SEO Executive: SEO strategies, keyword rankings, organic traffic and website performance.
- Video Editor: Video editing requirements, creative quality and timely delivery.
- Graphic Designer: Brand creatives, campaign designs and visual communication.
- Website Developer: Website development, technical requirements, maintenance and project delivery.
- Content Writer: Website content, blogs, social media content and content quality.
- Performance Marketing Executive: Google Ads, Meta Ads, paid campaigns, lead generation and campaign optimisation.
- Business Development Executive: Lead pipeline coordination, follow-ups and business development activities.
- Social Media Executive: Social media strategies, content calendars, posting schedules and account management.

The candidate must be capable of managing all these functions together, assigning responsibilities, monitoring individual performance and ensuring smooth coordination across departments.

Key Responsibilities

- Lead and manage the overall Digital Marketing Department and its day-to-day operations.
- Manage SEO,



Social Media, Performance Marketing, Content, Creative, Website Development and Business Development teams.
- Lead, mentor and supervise a team of 8 or more professionals.
- Allocate tasks, establish responsibilities, monitor productivity and conduct regular performance reviews.
- Independently manage 10 or more client accounts simultaneously.
- Handle client meetings, communication, expectations, feedback and escalations.
- Develop, implement and oversee integrated digital marketing strategies for multiple clients.
- Monitor SEO performance, Google Ads, Meta Ads, social media campaigns and lead-generation activities.
- Track campaign KPIs, budgets, leads, conversions, CPL, CPA and ROAS.
- Ensure quality standards, project deadlines and client satisfaction.
- Review monthly performance reports and implement improvement strategies.
- Coordinate with internal teams to ensure smooth workflow and timely project delivery.
- Identify operational challenges and implement effective processes to improve departmental efficiency.
- Take complete ownership of digital marketing operations, team performance and client delivery.

Required Skills & Qualifications

- 6–10 years of overall experience in Digital Marketing.
- Minimum 3 - 4 years of hands-on team management experience in a digital marketing agency.
- Experience managing teams consisting of at least 8 professionals.
- Robust understanding of multiple digital marketing functions, including SEO, Performance Marketing, Social Media and Content Marketing.
- Proven experience handling 10 or more client accounts simultaneously.
- Experience managing creative professionals, content writers, website developers and marketing specialists.
- Excellent client communication, presentation and escalation management skills.
- Strong leadership, team management and decision-making abilities.




- Ability to analyse campaign performance and demonstrate measurable lead-generation results.
- Excellent project management, planning, coordination and execution skills.

Mandatory Requirements

Candidates must meet the following criteria:

- Relevant experience working with a Digital Marketing Agency.
- Minimum 3 years of actual team management experience.
- Experience managing a team of 8 or more professionals.
- Direct responsibility for handling multiple digital marketing functions together.
- Proven experience managing 10+ client accounts simultaneously.
- Demonstrated lead-generation results supported by measurable performance data.
- Ability to independently handle client meetings, reporting and escalations.
- Experience coordinating and managing all the eight profiles/functions mentioned above.

Important: This is a department-level leadership position. We are specifically looking for candidates with complete digital marketing agency operations and delivery management experience. Candidates with only individual contributor, SEO-only or Performance Marketing-only experience will not be suitable for this role.

Who Should Apply?

We encourage applications from professionals currently working in positions such as:

- Digital Marketing Delivery Manager
- Digital Marketing Operations Manager
- Digital Marketing Manager
- Head of Digital Marketing
- Agency Operations Manager
- Digital Marketing Team Lead (with department-level management responsibilities)

Candidates who have successfully managed large teams, multiple client accounts and end-to-end digital marketing agency operations are encouraged to apply.

Company Website: https://brbdigital.co.in/

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

- Cell phone reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Application Question(s):

- How many years of experience do you have working with a Digital Marketing Agency?
- Have you directly managed SEO, Social Media, Performance Marketing, Content, Graphic Design, Video Editing, Website Development and Business Development teams?
- How many client accounts have you independently managed simultaneously? (Expected: 10+)

Work Location: In person

📌 Digital Marketing Manager (Noida)
🏢 BRB Digital IT Services
📍 Noida