Hotel General Manager – Operations (Hotel)

Location: Amara Portico Hotel, Opp. New Amritsar, GT Road, Amritsar

We are looking for an experienced General Manager – Operations to Lead, Supervise and Manage the daily operations of our hotel and ensure excellent guest service.

Job Responsibilities

- Manage day-to-day hotel operations.
- Lead and supervise Front Office, Housekeeping, F&B;, and Maintenance teams.
- Ensure guests have a great experience from check-in to check-out.
- Handle guest complaints professionally and resolve issues quickly.
- Maintain high standards of cleanliness, service, and hospitality.
- Train, motivate, and manage hotel staff.
- Monitor occupancy, revenue, expenses, and daily reports.
- Coordinate with the Sales team to increase bookings.
- Ensure all hotel policies and safety standards are followed.

Requirements

- Minimum 3–5 years of experience in hotel operations.
- Experience as a Hotel Manager, Operations Manager, or General Manager is preferred.




- Strong leadership and team management skills.
- Good communication and problem-solving abilities.
- Knowledge of hotel PMS software is an advantage.
- Candidates from Amritsar or nearby areas are preferred.
- Experience in boutique hotels or premium hotels will be an added advantage.

Salary (Based on experience) + Performance Incentives

If you are passionate about hospitality and can lead a team to deliver exceptional guest experiences, we'd love to hear from you.

Job Type: Full time

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Internet reimbursement

Experience:

- Hotel Manager: 2 years (Required)
- Operations management: 3 years (Preferred)

Work Location: In person

📌 Hotel General Manager (Hotel Amara Portico) (Amritsar)
🏢 Hotel Amara Portico
📍 Amritsar