WE ARE HIRING – Telecaller (Malayalam Voice Process)

Company: Rich Global Edu
Location: Thillai Nagar, Trichy
Number of Vacancies: 2
Job Type: Full time

About the Role

Rich Global Edu is looking for energetic, confident and multilingual Telecallers for the Malayalam Voice Process to communicate with prospective students, parents and professionals regarding our education and career services.

The candidate will be responsible for handling enquiries, explaining our services, understanding prospective students' requirements and conducting systematic follow-ups.

Key Responsibilities:

- Make outbound calls to prospective students, parents and other enquiries.
- Attend incoming calls and provide appropriate information.
- Communicate confidently with students and parents in Malayalam and Tamil.
- Explain Rich Global Edu's education, career and overseas study services clearly.
- Understand the requirements and interests of prospective clients.
- Follow up with leads generated through websites, digital campaigns, social media, events and referrals.
- Schedule counselling sessions and appointments for interested prospects.
- Maintain proper records of calls, enquiries and follow-ups.
- Follow up with prospective clients until a clear outcome is reached.




- Coordinate with counsellors, marketing executives and management.

Candidate Requirements:

- Fluency in spoken Malayalam and Tamil is essential.
- Good communication skills in Malayalam and Tamil.
- Basic spoken English is an added advantage.
- Confident and pleasant telephone communication.
- Good listening and interpersonal skills.
- Ability to explain information clearly and patiently.
- Basic computer knowledge.
- Ability to maintain regular and systematic follow-ups.
- Positive attitude and willingness to learn.

Experience: Candidates with previous experience in Malayalam voice process, telecalling, customer service, education, admissions, study abroad, counselling or telesales will be preferred.

Freshers with excellent Malayalam and Tamil communication skills are also welcome to apply.

Apply Now

Interested candidates can apply by sending their CV/Resume or contacting:

HR – Rich Global Edu
Contact: HR – (phone hidden)
Work Location: 9A Cross Rd, Thillai Nagar, Tiruchirappalli, Tamil Nadu 620018

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

- Paid time off

Work Location: In person

📌 Telecaller(Malayalam Voice Process) (Tiruchirappalli)
🏢 Rich Global Edu
📍 Tiruchirappalli