- Lead, guide, and coordinate the existing Domestic and Export Sales teams.
- Maintain strong skilled relationships with existing domestic and international customers.
- Understand customer requirements and ensure timely responses and effective follow-up.
- Coordinate with production, logistics, accounts, and other internal departments for smooth order execution.
- Monitor customer enquiries, orders, deliveries, and pending commitments.
- Ensure effective communication between customers and internal sales teams.
- Address customer concerns and ensure a high level of customer satisfaction.
- Coordinate Domestic and Export Sales operations and improve overall team efficiency.
- Provide necessary guidance and support to team members.
Candidate Requirements
- Any Graduate; additional qualifications in Business Management or Sales will be an advantage.
- Prior experience in Sales Management, Sales Coordination, or Customer Relationship Management is essential.
- Experience handling Domestic and Export Sales operations will be preferred.
- Excellent communication skills in English, Hindi, and Malayalam.
- Strong leadership, interpersonal, and team management skills.
- Good coordination, follow-up, and problem-solving abilities.
- Customer-focused approach with the ability to manage multiple responsibilities.