About PrintCraft :
PrintCraft is a printing and branding solutions company focused on delivering quality products and services. We aim to understand customer requirements, provide suitable solutions, and maintain robust customer relationships.

Position Overview :
We are looking for a confident, enthusiastic, and customer-oriented Telecaller Executive to contact company-provided leads, handle customer inquiries, explain our products and services, and follow up with prospective customers to support sales conversions. Freshers with good communication skills and a willingness to learn are strongly encouraged to apply.

Key Responsibilities:

- Contact prospective customers using leads provided by the company.
- Introduce and explain PrintCraft's products and services to potential customers.
- Understand customer requirements and respond to inquiries professionally.
- Follow up with interested customers to encourage order confirmation and business conversion.
- Coordinate with the sales team regarding customer requirements, quotations, and order-related inquiries.
- Maintain accurate records of customer interactions, call outcomes, and follow-up schedules.
- Update customer information and daily calling reports in the company's designated system or database.




- Build positive customer relationships through professional communication and systematic follow-ups on all assigned leads.
- Achieve assigned daily calling targets and monthly performance objectives.

Required Qualifications & Skills:

- Education: Minimum 12th pass; graduates preferred.
- Experience: Freshers to 1 year of experience in telecalling, customer service, or sales.
- Languages: Good verbal communication skills in Odia and Hindi; basic English communication is preferred.
- Confidence in speaking with customers over the phone.
- Basic computer knowledge and the ability to maintain customer records.
- Good listening, follow-up, and customer-handling skills.
- Polite, professional, organised, and comfortable communicating with different types of customers.
- A target-oriented mindset with the ability to maintain consistent follow-ups.
- Ability to work independently and coordinate effectively with the team.

Benefits:

- Performance-based incentives, subject to company policy.
- On-the-job training and learning opportunities.
- Opportunities to develop communication, customer relationship, and sales skills.
- Scope for professional growth within the organisation.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

- Food provided
- Paid sick time
- Paid time off

Language:

- Odia (Required)

Work Location: In person

📌 Customer Relationship Executive (CRE) (Bhubaneswar)
🏢 PrintCraft
📍 Bhubaneswar