- Graduation is mandatory.
- Candidates with experience in any BPO domain can apply.
- Minimum 6 months of collections experience is preferred.
- Good communication and negotiation skills.
- Ability to handle customer queries and collection-related interactions professionally.
Job Responsibilities:
- Handle collection-related customer interactions.
- Communicate with customers regarding outstanding credit card and loan payments.
- Explain repayment options and assist customers with payment-related queries.
- Follow up with customers for pending dues and repayments.
- Maintain professional communication while addressing customer concerns.
- Ensure compliance with company collection policies and procedures.