1. Sales & Customer Handling

- Welcome customers and understand their jewellery requirements.
- Explain gold, silver, diamond and platinum jewellery collections.
- Provide detailed information about product designs, weight, purity and pricing.
- Convert customer enquiries into successful sales.
- Build solid relationships with customers and ensure customer satisfaction.

2. Sales Target & Business Development

- Achieve daily, weekly and monthly sales targets.
- Increase showroom sales and improve conversion rates.
- Promote jewellery schemes, offers and special promotions.
- Identify opportunities to increase sales and average billing value.
- Follow up with prospective customers.

3. Team Management

- Guide and support junior sales executives.
- Allocate sales responsibilities and monitor team performance.
- Train new employees on product knowledge and customer handling.
- Motivate the sales team to achieve targets.
- Maintain discipline and teamwork in the showroom.

4. Jewellery Product Knowledge

- Have good knowledge of gold purity (22KT, 18KT), diamond and silver.
- Understand wastage, making charges, stone weight and billing procedures.
- Explain customer schemes such as Digi Gold,



Monthly Scheme, Silver Scheme and OBG.
- Stay updated on jewellery trends and new collections.

5. Store Operations

- Ensure proper display and maintenance of jewellery.
- Monitor stock availability and coordinate with the inventory team.
- Ensure proper handling and safety of jewellery.
- Follow company policies and showroom procedures.

6. Reporting & Coordination

- Prepare daily sales reports.
- Monitor individual and team sales performance.
- Report sales progress to the Store Manager / Sales Manager.
- Coordinate with billing, inventory and accounts departments.
- Maintain customer enquiry and follow-up records.

Required Skills

- Excellent communication and customer-handling skills.
- Strong sales and negotiation skills.
- Leadership and team management abilities.
- Good knowledge of jewellery products.
- Target-oriented approach.
- Basic computer and billing software knowledge.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹28,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Senior Sales Officer (Madurai)
🏢 Poongulazhi Jewellers
📍 Madurai