We are looking for an enthusiastic, proactive, and customer-focused Travel Sales & Operations Executive to develop new business opportunities, manage travel enquiries, build customer relationships, design customised travel experiences, and coordinate end-to-end travel operations.
Freshers with strong communication skills, a willingness to learn, and a genuine interest in the travel and tourism industry are encouraged to apply.
Key Responsibilities
1. Travel Sales & Business Development
- Identify and approach potential customers to generate new business.
- Proactively connect with individuals, families, corporate clients, institutions, and groups through calls, emails, referrals, and professional networking.
- Handle incoming travel enquiries and understand customer requirements.
- Build and maintain long-term customer relationships.
- Promote domestic and international holidays, group departures, corporate travel, and other travel services.
- Follow up on proposals, negotiate professionally, and convert opportunities into confirmed bookings.
- Develop repeat business through existing customers and referrals.
- Work towards assigned sales and revenue targets.
2. Travel Planning & Consultation
- Understand customers' travel preferences, requirements, and expectations.
- Recommend suitable destinations, hotels, sightseeing experiences, and travel arrangements.
- Design customised domestic and international travel itineraries.
- Prepare accurate package costing and professional quotations.
- Provide relevant destination information and travel guidance.
3. Reservations & Tour Operations
- Coordinate with hotels, airlines, transport providers, DMCs, and other travel suppliers.
- Manage reservations, booking confirmations, and travel arrangements.
- Negotiate supplier rates and maintain package profitability.
- Prepare booking confirmations, travel vouchers, and documentation.
- Coordinate arrangements before departure and during travel.
- Assist customers with modifications and operational concerns.
- Ensure smooth execution of tours and travel services.
4. Customer Relationship Management
- Maintain accurate customer and booking records in Zoho Desk.
- Manage customer communications and timely follow-ups.
- Coordinate with the accounts team for customer payments and supplier settlements.
- Maintain customer satisfaction and encourage repeat bookings.
- Collect post-travel feedback and reviews.
Required Qualifications & Skills
- Graduate in any discipline; qualifications in Travel & Tourism or Hospitality are an advantage.
- Freshers and candidates with 1–2 years of relevant experience are welcome.
- Good communication skills in English and Hindi; Marathi is an advantage.
- Interest in domestic and international travel destinations.
- Robust interpersonal, negotiation,
and customer relationship skills.
- Basic computer knowledge, including MS Office, email, and online research.
- Willingness to learn itinerary planning, package costing, reservations, and tour operations.
- Proactive, organised, responsible, and customer-focused.
- Ability to work independently and collaboratively.
What We Expect
We are looking for individuals who are passionate about travel, eager to learn, willing to take initiative, and committed to delivering excellent customer experiences.
Experienced candidates should be capable of independently managing travel enquiries, preparing quotations, converting bookings, and coordinating operations.
Freshers will receive guidance and on-the-job training to develop the necessary travel sales and operational skills.
Salary & Benefits
Salary: ₹20,000–₹25,000 per month, depending on qualifications, experience, and skills.
Performance Incentives: Additional incentives based on sales performance, confirmed bookings, and company policy.
Training: On-the-job training and professional development opportunities.
Career Growth: Opportunities to develop expertise in travel sales, destination management, corporate travel, and tour operations.
Work Location & Company Details
Nomadists India Pvt. Ltd.
201, Abbas Chambers, 1 MG Road, Camp, Pune – 411001
Website: www.nomadistsindia.com
[email protected]
Leave the planning to us.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
Work Location: In person
📌 Travel Sales & Operations Executive (Pune)
🏢 Nomadists India
📍 Pune