Job Summary

- Import Documentation & Customer Service Executive - Freight Forwarding

Candidate should have a minimum of 1 year work experience in a freight forwarding company, and knowledge in handling Import Freight forwarding documentation work, along with customer service related to updating importers/exporters/agents about the status of their import/export shipments via email. Candidate would also be required to have valuable communication skills for coordination with shipping lines/CHA's/Agents and possess knowledge of import custom clearance.

Responsibilities and Duties

Import Documentation & Customer Service Executive - Freight Forwarding

- Filing IGM with Carriers & Customs
- Checking documents including Bill of Ladings
- Nominating CFS for import containers




- Updating agents/Consignees/CHA for the status of the shipments
- Handling Custom clearance procedures & coordination
- Handling loading with transporters
- Self Correspondence
- Good English written & oral communication skills

Required Experience, Skills and Qualifications

Minimum 1 year experience working in a freight forwarding organisation as import documentation & customer service executive.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Commuter assistance

Work Location: In person

📌 Import Freight Forwarding Documentation Executive (Mumbai)
🏢 Grace Worldwide Movers
📍 Mumbai