Job Description – HR Business Partner (HRBP) cum Business Operations

Company: Iglaps Technologies

Location: Noida

Work Mode: Remote /Hybrid (with frequent business travel)

Experience: 5–8 Years

Employment Type: Full-Time

Role Overview

We are looking for a highly proactive and strategic HR Business Partner (HRBP) cum Business Operations professional* who can work closely with the CEO to manage HR strategies, policies, organizational processes, and business operations.

The candidate will be responsible for developing HR systems, implementing company policies, managing employee performance, and ensuring organizational accountability.

Additionally, the candidate must be capable of travelling with the CEO for business meetings, coordinating with clients, and independently managing the sales team to ensure achievement of business targets, sales pipeline development, and revenue objectives.

This role requires a combination of strategic HR management, leadership support, business coordination, and sales team performance management.

Key Responsibilities

1. HR Strategy, Policies & Process Management

- Develop and implement HR strategies aligned with company business objectives.

- Design, establish, and update HR policies, SOPs, and organizational procedures.

- Structure HR processes for recruitment, onboarding, employee engagement, retention, and exit management.

- Establish attendance, leave, remote working, disciplinary, and employee conduct policies.

- Ensure consistent implementation of HR policies across departments.

- Identify organizational gaps and recommend improvements to management.

2. Performance Management & Employee Accountability

- Develop and implement KRA, KPI, and performance evaluation frameworks.

- Establish monthly, quarterly, and annual performance review systems.

- Monitor employee productivity, targets, attendance, and accountability.

- Handle performance improvement plans (PIP) and employee performance issues.

- Coordinate with department heads to ensure team performance.

- Prepare monthly performance reports for management.

3. CEO Assistance & Business Meeting Coordination

- Work closely with the CEO on strategic business and organizational matters.

- Travel frequently with the CEO for business meetings across India.

- Coordinate client meetings, business appointments, presentations, and follow-ups.

- Prepare meeting agendas, reports, minutes, and action plans.





- Ensure timely follow-up on business commitments and management decisions.

- Coordinate with clients, business partners, internal teams, and stakeholders.

- Maintain confidentiality in all business and management matters.

4. Sales Team Management & Target Achievement

- Independently manage and coordinate the sales and business development team.

- Establish monthly, quarterly, and annual sales targets.

- Monitor individual and team-wise sales performance.

- Ensure the sales team works towards assigned revenue and business targets.

- Track daily sales activities, client interactions, meetings, follow-ups, and conversions.

- Review sales performance and identify gaps in target achievement.

- Coordinate with team members to improve sales productivity and accountability.

- Conduct regular sales review meetings with the team.

5. Sales Pipeline & Revenue Monitoring

- Develop and maintain a structured sales pipeline and opportunity tracking system.

- Monitor leads, prospects, qualified opportunities, proposals, negotiations, and closures.

- Track the complete sales cycle from initial client interaction to deal closure.

- Ensure timely follow-ups on active prospects and business opportunities.

- Monitor expected revenue, deal value, conversion ratios, and pending closures.

- Prepare weekly and monthly sales pipeline and revenue forecast reports.

- Identify bottlenecks in the sales process and take corrective actions.

- Ensure proper CRM updates and accurate sales reporting.

6. Business Operations & Management Reporting

- Coordinate with different departments to ensure smooth business operations.

- Monitor team deliverables, deadlines, and organizational priorities.

- Prepare management dashboards, HR MIS, sales MIS, and business performance reports.

- Track action points assigned by the CEO and ensure timely completion.

- Support leadership in implementing business strategies and operational improvements.

7. Employee Relations & Organizational Development

- Handle employee grievances, conflicts, and disciplinary matters.

- Develop employee engagement and retention strategies.





- Identify training and development requirements.

- Build a skilled, accountable, and performance-driven work culture.

- Support workforce planning and organizational development.

8. HR Operations & Compliance

- Oversee employee documentation, onboarding, attendance, and leave management.

- Coordinate payroll and salary processing with the accounts team.

- Ensure proper HR records and documentation.

- Monitor applicable labour laws and statutory HR compliance.

Required Skills & Qualifications

- MBA/PGDM in HR or Business Administration preferred.

- 5–8 years of relevant experience in HRBP, HR Management, or Business Operations.

- IT/software industry experience preferred.

- Strong knowledge of HR strategies, policies, SOPs, and organizational processes.

- Experience in KRA, KPI, PMS, PIP, and performance management.

- Experience managing sales teams and monitoring business targets.

- Strong understanding of sales pipelines, CRM, revenue forecasting, and deal tracking.

- Excellent leadership, communication, negotiation, and coordination skills.

- Ability to work directly with the CEO and senior management.

- Willingness to travel frequently with the CEO for business meetings across India.

- Robust analytical skills and the ability to drive accountability across teams.

Key Performance Indicators (KPIs)

1. Successful development and implementation of HR policies and processes.

2. Effective employee performance management and productivity improvement.

3. Achievement of assigned sales team targets.

4. Accurate sales pipeline tracking and revenue forecasting.

5. Improvement in lead-to-client conversion and deal closure rates.

6. Timely follow-up on business opportunities and client meetings.

7. Effective coordination between the CEO, sales team, and internal departments.

8. Timely execution of management decisions and business action plans.

Candidate Expectations

We are looking for someone who is not limited to traditional HR activities. The candidate must have a strategic mindset, leadership capabilities, and business understanding.

The ideal candidate should be able to independently manage HR functions, travel with the CEO for business meetings, lead sales team performance reviews, monitor the complete sales pipeline, and ensure accountability for business targets.

Pay: ₹15,000.00 - ₹95,000.00 per month

Work Location: In person

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