Roles & Responsibilities:

- Manage day-to-day operations of the Emergency Department and ensure smooth functioning 24/7.
- Ensure timely assessment, triage, stabilization, and treatment of emergency patients.
- Coordinate with Emergency Physicians, Nursing Staff, ICU, Radiology, Laboratory, Pharmacy, and other departments.
- Monitor patient waiting time, turnaround time (TAT), admission processes, and emergency response time.
- Ensure adequate staffing, duty rosters, and resource allocation for emergency services.
- Monitor ambulance services, emergency equipment, crash carts, and life-saving equipment readiness.
- Implement and monitor emergency protocols, clinical procedures, and patient safety standards.
- Handle patient and attendants' concerns, complaints, and escalations effectively.
- Monitor departmental KPIs, operational performance, and prepare periodic MIS reports.
- Ensure compliance with NABH standards, hospital policies, and statutory requirements.
- Conduct regular departmental audits, training sessions, and emergency mock drills.




- Coordinate with hospital management to improve operational efficiency and patient satisfaction.
- Monitor departmental expenditure, consumables, and inventory management.
- Ensure effective implementation of disaster management and mass casualty management protocols.

Required Experience:

- 5–10 years of experience in hospital operations.
- Relevant experience in managing Emergency / Casualty / Trauma Services is preferred.
- Experience in NABH-accredited hospitals will be an added advantage.

5. Required Skills:

- Robust leadership and team management skills.
- Excellent communication and interpersonal skills.
- Decision-making and problem-solving abilities.
- Emergency response and crisis management.
- Patient handling and grievance management.
- Knowledge of hospital operations and NABH standards.
- Ability to work under pressure and manage critical situations.

Pay: ₹60,000.00 - ₹80,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Emergency Manager (Tirupati)
🏢 AMARA HOSPITAL
📍 Tirupati