Café Manager | BeanHigh
Location: Ongole, Andhra Pradesh
Job Type: Full-Time | On-Site
Company Description
BeanHigh is a growing specialty coffee and dining destination in Ongole, committed to delivering premium coffee, quality food, and exceptional hospitality. We focus on operational excellence, consistency, hygiene, and customer satisfaction while building a professional and performance-oriented team.
Role Description
We are seeking an experienced Café Manager to independently oversee daily café operations, supervise staff, coordinate departments, maintain service standards, manage inventory, monitor financial transactions, and ensure smooth operations.
The ideal candidate must demonstrate strong leadership, operational discipline, financial accountability, and problem-solving abilities.
Key Responsibilities
- Operations: Manage daily opening, closing, workflows, operational checklists, and SOP implementation.
- Staff Management: Supervise attendance, duty rosters, shifts, weekly offs, grooming, discipline, training, and performance.
- Department Coordination: Ensure smooth coordination between the kitchen, pastry, coffee bar, service, and housekeeping teams.
- Customer Experience: Maintain hospitality standards, monitor service efficiency, resolve complaints, and ensure customer satisfaction.
- Inventory Management: Monitor stock levels, procurement requirements, consumption, storage, expiry dates, stock rotation, wastage, and discrepancies.
- Financial Management: Oversee POS billing, cash handling, UPI/card settlements, daily sales, expenses, and cash reconciliation.
- Quality & Hygiene: Maintain food safety, sanitation, cleanliness, equipment maintenance, and regulatory compliance.
- Reporting: Submit daily sales, attendance, inventory, expense, customer feedback,
and operational performance reports.
- Problem Solving: Identify operational issues, implement improvements, and escalate significant concerns to management.
Qualifications
- Previous experience as a Café Manager, Restaurant Manager, or Assistant Manager.
- Strong knowledge of café operations, hospitality, and customer service.
- Proven leadership, staff supervision, and team coordination skills.
- Experience with POS billing, inventory, cash reconciliation, and financial reporting.
- Understanding of food costing, expense control, hygiene, and food safety standards.
- Strong communication, organizational, time management, and problem-solving abilities.
- Ability to independently manage operations and perform under pressure.
- Basic Excel proficiency and familiarity with digital reporting tools.
- Experience with Petpooja POS, premium cafés, SOP implementation, and outlet management is preferred.
What We Expect
- Complete accountability for daily café operations.
- Qualified leadership, punctuality, and workplace discipline.
- Consistent service quality, cleanliness, and customer satisfaction.
- Accurate financial reporting and responsible inventory management.
- Proactive problem-solving and effective communication with management.
- Commitment to BeanHigh’s operational standards and long-term growth.
Work Details
Employment: Full-Time, In office
Location: Ongole, Andhra Pradesh
Schedule: Flexible operational shifts, including weekends and holidays, with applicable weekly offs.
How to Apply
Email:
[email protected]
WhatsApp: +91 (phone hidden)
Subject: Application for Café Manager | BeanHigh
Pay: ₹13,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid time off
Work Location: In person
📌 Cafe Manager (Ongole)
🏢 BeanHigh coffee
📍 Ongole