- Handle inbound enquiries and customer calls and convert them into sales.
- Make outbound calls to existing and prospective customers.
- Follow up on enquiries, quotations and pending orders.
- Develop and maintain strong relationships with dentists and orthodontists.
- Explain products, pricing and offers to customers.
- Coordinate with the warehouse, accounts and sales teams for order processing and delivery.
- Maintain customer and sales records and update CRM/data regularly.
- Follow up for payments where required.
- Achieve monthly sales and revenue targets.