Job Title : Service Coordinator

Experience : Fresher -2 years

Location : Grand Trunk Rd, Ghaziabad

Role & Responsibilities :

- Coordinate and schedule service calls, AMC visits, and preventive maintenance.
- Assign service engineers based on customer requirements and location.
- Handle customer coordination regarding service schedules and site visits.
- Maintain service records and engineer visit reports.
- Follow up on pending service calls and ensure timely closure.
- Prepare service quotations, AMC proposals, and reports.
- Maintain customer and service records in CRM/Excel.
- Coordinate with Sales, Accounts, and Service teams.
- Follow up on service-related pending payments.

Qualification & Skills :

- Graduate / Diploma in any relevant field.
- Experience in Service Coordination, Customer Support, or Technical Coordination.
- Good communication and coordination skills.
- Knowledge of MS Excel, Word, and Email.
- Solid follow-up and organizational skills.
- Ability to manage multiple tasks efficiently.

Pay: ₹25,000.00 - ₹30,000.00 per month

License/Certification:

- ITI,diploma and UG degree in the electrical field? (Required)

Work Location: In person

📌 Service Coordinator (Ghaziabad)
🏢 Sunshine Group
📍 Ghaziabad