JOB DESCRIPTION UPS & SERVO STABILIZER SERVICE ENGINEER

Company: Mark Power Control
Position: Service Engineer – UPS & Servo Stabilizer
Department: Service & Technical Support
Job Location: Madurai / Field Service Locations
Employment Type: Full time

1. Job Responsibilities

The Service Engineer will be responsible for installation, maintenance, troubleshooting, repair and servicing of UPS systems and Servo Voltage Stabilizers at customer locations.

A. UPS Service & Maintenance

- Installation and commissioning of Online UPS systems (1 KVA to 10 KVA and above).
- Troubleshooting and rectification of UPS faults.
- Knowledge of UPS power, inverter, charger, control, driver and display PCBs.
- Battery inspection, testing, replacement and battery bank maintenance.
- Performing preventive maintenance (PM) and breakdown maintenance (BDM).
- Identifying and rectifying electrical and electronic faults.
- Handling UPS systems from different brands, including Fuji Electric and other leading manufacturers.
- Conducting load testing and checking UPS performance in normal and battery modes.

B. Servo Stabilizer Service & Maintenance

- Installation and commissioning of Servo Voltage Stabilizers.
- Troubleshooting of air-cooled and oil-cooled Servo Stabilizers.
- Knowledge of voltage sensing, control cards, servo motors, variacs and contactors.
- Identifying and rectifying high-voltage and low-voltage problems.
- Checking input and output voltage, phase balancing and voltage regulation.
- Performing preventive maintenance and breakdown services.




- Attending customer complaints and providing technical solutions.

C. Field Service Activities

- Visiting customer sites to attend breakdown and preventive maintenance calls.
- Completing assigned service calls within the committed turnaround time (TAT).
- Coordinating with customers regarding site readiness and service requirements.
- Preparing service reports and obtaining customer acknowledgements.
- Updating service activities in the company's service portal / WebApp.
- Coordinating with the service manager and technical support team for spares and technical assistance.
- Ensuring customer satisfaction through timely and quality service.

2. Technical Skills Required

- Basic to advanced knowledge of electrical and electronic circuits.
- Knowledge of single-phase and three-phase electrical systems.
- Ability to read electrical wiring diagrams and circuit diagrams.
- Knowledge of multimeter, clamp meter and other electrical testing instruments.
- Understanding of batteries, battery chargers, rectifiers and inverters.
- PCB troubleshooting and component-level repair knowledge will be an added advantage.
- Knowledge of safety procedures while handling electrical equipment.

3. Educational Qualification





- Diploma / ITI / Electrical and Electronics Engineering (EEE) or Electronics and Communication Engineering (ECE).
- Candidates with relevant technical experience will be preferred.

4. Experience

- Freshers with good technical knowledge may apply.
- 1–3 years of experience in UPS, Servo Stabilizer or power electronics servicing will be preferred.
- Experienced candidates with independent troubleshooting capabilities will be given preference.

5. Personal Skills

- Good communication and customer-handling skills.
- Willingness to travel to customer locations.
- Ability to work independently and as part of a service team.
- Good problem-solving and troubleshooting abilities.
- Punctuality, discipline and responsibility.
- Willingness to attend emergency breakdown calls whenever required.

6. Additional Requirements

- Valid two-wheeler driving licence.
- Willingness to travel within assigned service areas.
- Ability to prepare service reports and communicate technical issues.
- Responsible handling of company tools, instruments and service spares.

7. Key Performance Expectations

- Timely completion of service calls.
- Maintaining committed turnaround time (TAT).
- Quality of service and first-time fault rectification.
- Timely submission of service reports.
- Customer satisfaction and complaint resolution.
- Effective utilization and proper handling of service spares.

Interested candidates may submit their updated resume to Mark Power Control.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 UPS & Servo Stabilizer Service Engineer (Madurai)
🏢 MARK POWER CONTROL
📍 Madurai