JOB DESCRIPTION – SALES & CUSTOMER SUPPORT EXECUTIVE
Department: Sales & Customer Support
Industry: Biotechnology / Biopharma
Number of Vacancies: 5
Gender: Male / Female
Qualification: M.Sc. Biotechnology / B.Tech. Biotechnology
Experience: Freshers Only
Joining Timeline: Within One Week
Work Location: Chennai
Key Responsibilities:
- Handle customer enquiries through calls and emails.
- Provide product-related information and customer support.
- Identify potential customers and business opportunities.
- Coordinate with customers regarding product enquiries and quotations.
- Support the sales team in daily sales activities.
- Follow up on customer enquiries and maintain customer relationships.
- Coordinate with internal departments for order processing and delivery.
- Maintain customer databases and sales records.
- Communicate with domestic and international customers.
- Ensure timely responses and customer satisfaction.
Required Skills:
- Positive verbal and written communication skills.
- Must be proficient in English.
- Knowledge of any additional language such as Hindi, Mandarin or Arabic is preferred.
- Good interpersonal and customer-handling skills.
- Basic knowledge of Biotechnology / Biopharma.
Preferred Candidates:
- Fresh graduates in Biotechnology.
- Candidates willing to work in Sales & Customer Support.
- Candidates available to join within one week.
Pay: ₹11,000.00 - ₹19,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
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