- Job Title: Process Executive (Voice)Eligibility Criteria
- Any Graduate (Freshers and experienced candidates can apply).
Roles & Responsibilities
- Conduct outbound voice calls for address verification and reference checks.
- Interact with customers, references, and other relevant contacts to collect and validate information.
- Collect, review, and verify the required documents as per process guidelines.
- Accurately update verification details, call outcomes, and responses in the system.
- Follow up with customers or references regarding pending verifications and missing information.
- Identify discrepancies, inconsistencies, or incorrect information and escalate them to the concerned team.
- Maintain proper documentation and ensure timely completion of assigned cases.
- Handle sensitive customer information with professionalism and maintain strict data confidentiality.
- Ensure quality, accuracy, and adherence to defined process standards and turnaround times (TAT).
Key Skills
- Verbal Communication
- Voice Process / Outbound Calling
- MS Excel & MS Word
- Typing Skills
- Data Verification
- Attention to Detail
- Follow-up & Coordination
- Basic knowledge of MS Office, particularly MS Excel and MS Word.
- Minimum typing speed of 21–25 WPM.
- Valuable verbal communication and interpersonal skills.
- Ability to handle phone conversations professionally.
- Strong attention to detail and accuracy.
- Basic computer knowledge and willingness to learn.
Pay: ₹17,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Voices Process /Call Centre Executive- Walkin interview (Kalyan Nagar)
🏢 Clini Launch Research Institute
📍 Kalyan Nagar
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