Job Summary

We are looking for an experienced Manhattan Active WMS Techno-Functional Consultant with 5+ years of overall WMS experience and strong hands-on knowledge of Manhattan Active Warehouse Management (MAWM).

The candidate should have experience in implementation, configuration, integration, testing, production support, and operational troubleshooting, with a strong understanding of end-to-end warehouse processes

Key Responsibilities

Work on Manhattan Active WMS implementation, configuration, enhancement and support activities.Analyze business and operational requirements and translate them into appropriate MAWM configurations and solutions.Support end-to-end warehouse processes including:

- Receiving and ASN
- Putaway
- Inventory Management
- Allocation
- Wave / Order Processing
- Picking
- Packing
- Shipping
- Replenishment
- Cycle Counting / Inventory Adjustment
- Returns

Perform functional configuration and support solution design within Manhattan Active WM.Troubleshoot application, interface and warehouse operational issues.Work with integration teams on interfaces between MAWM and ERP, TMS, automation/MHE and other warehouse systems.Participate in SIT, UAT, regression testing and production validation.Analyze incidents and perform root cause analysis (RCA) for recurring production issues.Support go-live, hypercare and stabilization activities.Work closely with warehouse operations, business users, integration teams and technical teams.Prepare functional specifications, configuration documentation,



test scenarios and operational support documentation.Provide knowledge transfer and guidance to junior team members and support teams

Skill Requirements

Mandatory Skills

- 5+ years of overall experience in WMS / supply chain applications.
- Strong Manhattan Active Warehouse Management (MAWM) knowledge.
- Hands-on experience across key inbound, inventory and outbound warehouse processes.
- Experience in MAWM configuration and functional design.
- Experience with implementation and/or production support engagements.
- Strong troubleshooting and problem-solving capabilities.
- Good understanding of WMS integrations and APIs/interfaces.
- Experience with SIT, UAT, defect management and go-live support.
- Ability to interact directly with warehouse operations and business stakeholders.

Preferred Skills

- Experience with Manhattan WMOS and migration/transformation from WMOS to Manhattan Active.
- Knowledge of Manhattan Active Platform architecture and integration concepts.
- Experience working with warehouse automation, MHE/WCS/WES, TMS and ERP integrations.
- Exposure to high-volume retail, logistics, 3PL or distribution centre operations.
- Experience working in a global support/implementation environment across Europe, UK, US or APAC.
- Experience handling L2/L3 WMS support, problem management and production incidents

Must Have Skill

Manhattan-Warehouse Management

Valuable to Have Skill

Other Requirements

📌 Technical Lead (Sholinganallur)
🏢 HCLTech
📍 Sholinganallur