Flight Ticketing & Travel Operations Executive

VIATORA 360 is seeking an experienced qualified for our office in Arambram, Kozhikode. The role involves personalised flight booking assistance, customer service, and daily travel operations.

Responsibilities

- Handle domestic and international flight enquiries and bookings.
- Compare fares, flight timings, baggage allowances, and connections based on customers’ needs.
- Process ticket changes, cancellations, and refund requests according to airline policies.
- Clearly explain fare conditions and travel requirements before booking.
- Respond to customers through phone, WhatsApp, email, and in person.
- Maintain accurate booking records and coordinate with airlines and travel suppliers.
- Support daily office operations and our UAE team.

Requirements





- Previous experience in flight ticketing and travel operations is required.
- Practical knowledge of airline booking portals or ticketing systems.
- Understanding of fare rules, ticket changes, cancellations, and refunds.
- Good communication and customer service skills.
- Accuracy when handling passenger details, bookings, and payments.
- Ability to work from our Arambram office.

Location: Arambram, Kozhikode, Kerala
Work arrangement: In person

Experienced candidates only.

Apply through Indeed with your updated CV.

Pay: From ₹13,000.00 per month

Benefits:

- Cell phone reimbursement
- Food provided
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 FLIGHT TICKETING AND TRAVEL OPERATIONS EXICUTIVE (Kozhikode)
🏢 VIATORA 360 TOURISM
📍 Kozhikode