We are looking for a right candidate to support our product and customer-facing functions across product demonstrations, client onboarding, implementation coordination, product training and ongoing customer engagement.
Key Responsibilities
- Conduct product demonstrations for prospective and existing customers, explain product features, workflows, benefits and use cases in a clear, simple and business-oriented manner.
- Support new customers throughout the product onboarding process.
- Coordinate with internal product, technology and implementation teams for configuration, deployment and implementation activities.
- Conduct product walkthroughs, training sessions and user enablement programs for clients.
- Act as a point of contact for product-related queries during and after onboarding.
- Support the sales and business development teams during the pre-sales process by assisting with product presentations, requirement understanding and client discussions.
- Maintain regular communication with clients to ensure smooth adoption and usage of the product.
Required Skills
- Excellent verbal and written communication skills.
- Solid presentation and product demonstration skills.
- Good interpersonal and customer-handling abilities.
- Strong problem-solving and analytical thinking.
- Willingness to learn new products, tools and technologies quickly.
- Must speak Hindi and Tamil Fluently
Preferred Qualifications
· Freshers with strong communication and presentation skills