About the Role
RupeeQ is seeking an experienced Senior Business Analyst to lead requirements gathering, process improvement, and business analysis across our digital lending platforms and internal systems.
The ideal candidate will translate complex business needs into clear requirements, work closely with business and technology teams, and take ownership from problem identification through implementation and outcome measurement. This role requires strong analytical skills, stakeholder management, and practical knowledge of lending operations.
Key Responsibilities
● Lead discussions with sales, operations, credit, product, and technology teams to understand business needs and define project scope.
● Analyse existing processes, identify bottlenecks, and design improved workflows with measurable business perks.
● Prepare Business Requirements Documents (BRDs), functional specifications, user stories, process flows, and acceptance criteria.
● Define business rules, edge cases, dependencies, and exception scenarios before development begins.
● Analyse lending workflows, including lead capture, application submission, KYC, eligibility checks, document verification, lender allocation, disbursement, and application tracking.
● Translate requirements into actionable tasks and support development teams throughout delivery.
● Use SQL, Excel, and reporting tools to analyse conversion funnels, drop-offs, turnaround times, and operational productivity.
● Define KPIs and dashboard requirements that support business decisions.
● Assess feature requests and recommend priorities based on business impact, effort, risk, and dependencies.
● Work with technical teams to clarify API integrations, data mapping, and information flow between systems.
● Coordinate User Acceptance Testing (UAT), validate delivered functionality, and track issues through resolution.
● Manage requirement changes and communicate their impact on scope, timelines, and business outcomes.
● Identify automation opportunities and define workflows, controls, exception handling, and success metrics.
● Review post-launch performance and recommend further improvements.
Required Qualifications and Skills
● 4–6 years of relevant experience as a Business Analyst, with independent ownership of complex projects.
● Experience in fintech, digital lending, banking, NBFCs, or financial services.
● Strong understanding of lending processes and customer application journeys.
● Hands-on SQL skills for querying, validating, and analysing business data.
● Advanced Excel skills and experience with Power BI, Tableau, or a similar reporting tool.
● Proven ability to create clear requirements, process documentation, user stories, and acceptance criteria.
● Working knowledge of APIs, system integrations, data flows, and relational databases.
● Experience with Agile delivery, Jira, Confluence, and process-mapping tools.
● Strong communication, problem-solving, and stakeholder management skills.
● Ability to challenge assumptions, resolve conflicting requirements, and present practical recommendations.
● Bachelor’s degree in Business, Engineering, Computer Science, Information Technology, or a related field, or equivalent relevant experience.
Preferred Experience
● Experience with Loan Origination Systems (LOS), Loan Management Systems (LMS), or CRM platforms.
● Exposure to lender integrations and third-party KYC or verification services.
● Experience identifying and implementing workflow automation.
● Experience working with compliance and risk teams on business requirements.
● Demonstrated improvements in conversion rates, processing time, productivity, or operating costs.
How to Apply
Apply with your updated resume and include:
● Current and expected CTC
● Notice period
● One example of a project you owned, including the business problem, your contribution, and the measurable result
Pay: ₹25,000.00 - ₹45,000.00 per month
Work Location: In person
📌 Senior Business Analyst (Noida)
🏢 Rupeeq
📍 Noida