- Container Scheduling: Plan and schedule container pickups and deliveries, managing Last Free Day (LFD) for imports and Last Return Date (LRD) for empty containers to avoid demurrage and per-diem fees. [1, 2]
- Driver & Fleet Assignment: Assign drivers, company fleets, or owner-operators to loads while minimizing deadhead (empty) miles and maximizing equipment utilization. [1, 2]
- Terminal & Port Coordination: Interact with port and rail terminals, check container/appointment availability, and resolve gate or chassis issues. [1, 2]
- Real-Time Tracking & Communication: Monitor live shipment status via GPS and communicate continuously with drivers, brokers, and warehouse staff. [1, 2, 3]
- Problem Solving: Handle unexpected delays, port congestion, breakdowns, or route adjustments during the day. [1, 2]
- Compliance & Documentation: Track Hours of Service (HOS), Department of Transportation (DOT) / FMCSA rules, driver logs, and delivery receipts. [1, 2]