Customer Care Manager (Kodungallur)

Customer Care Manager (Kodungallur)

14 Nov
|
Sai Service(Maruti Suzuki
|
Kodungallur

14 Nov

Sai Service(Maruti Suzuki

Kodungallur

- CCM is responsible for implementation of customer care activities such as Post-Service Follow-up, complaints tracking and updation of complaints, etc.
- Ensure effective PSF is done by CCEs as per script to achieve high contact %
- Front office upkeep, customer receiving area cleanliness.
- Ensure feedback from customers through cards and actions on dissatisfied customers.
- Complaints tracking and pending complaints reports.

Qualification: Any Degree

Experience: Minimum 3 years of experience in automobile

Location: Kodungallur

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Care Manager (Kodungallur)
🏢 Sai Service(Maruti Suzuki
📍 Kodungallur

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer care manager (kodungallur) / kodungallur