14 Nov
|
Sai Service(Maruti Suzuki
|
Kodungallur
14 Nov
Sai Service(Maruti Suzuki
Kodungallur
- CCM is responsible for implementation of customer care activities such as Post-Service Follow-up, complaints tracking and updation of complaints, etc.
- Ensure effective PSF is done by CCEs as per script to achieve high contact %
- Front office upkeep, customer receiving area cleanliness.
- Ensure feedback from customers through cards and actions on dissatisfied customers.
- Complaints tracking and pending complaints reports.
Qualification: Any Degree
Experience: Minimum 3 years of experience in automobile
Location: Kodungallur
Pay: ₹18,000.00 - ₹25,000.00 per month
Perks:
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Care Manager (Kodungallur)
🏢 Sai Service(Maruti Suzuki
📍 Kodungallur