Job Responsibilities

- Handle outbound calls to US insurance companies regarding claim status.
- Follow up on pending and unpaid medical claims.
- Identify claim denials and understand the reasons for non-payment.
- Coordinate with insurance representatives to resolve claim-related issues.
- Maintain accurate call notes and update claim status in the system.
- Ensure daily productivity and quality targets are achieved.
- Follow process guidelines and meet SLA requirements.

Eligibility & Skills

- Any UG / Diploma qualification.
- Freshers and experienced candidates can apply.
- Positive English communication skills.
- Basic computer knowledge and typing skills.
- Willingness to work in night shifts.
- Prior BPO / Call Center experience will be an added advantage.

Benefits

- PF, ESI and Gratuity benefits.
- Performance incentives.
- Valuable working environment.
- Career growth opportunities.

Pay: From ₹18,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 International Voice Process (Chennai)
🏢 ecare India
📍 Chennai