CRM Executive (New Friends Colony)

CRM Executive (New Friends Colony)

14 Nov
|
Gargee designers
|
New Friends Colony

14 Nov

Gargee designers

New Friends Colony

About the Role

We are looking for a dynamic, fashion-savvy, and customer-oriented Fashion Stylist cum CRM Executive to join our team. This role blends styling, client interaction and customer relationship management—ideal for someone who wants to grow in both fashion and CRM domains.

Key ResponsibilitiesFashion Styling & CRM

Assist in in-store styling, show windows and overall client experience.

Support online consultations and international client styling assistance.

Provide styling inputs for men’s formal and wedding wear.

Help in packing, writing and sending personalized letters & gifts to premium clients.

Maintain and update data in CRM software to ensure smooth order processing and timely delivery.

Manage customer interactions via phone, email, or social media to address queries and offer support.

Build long-term client relationships through professional communication and follow-ups.

Analyze customer behavior and trends to improve engagement and satisfaction.

Coordinate with sales, marketing and production teams to align CRM strategies with business goals.

Track CRM KPIs and prepare performance reports.

Requirements

1–2 years of experience in ethnic wear, menswear, styling or CRM.

Graduate or diploma in Fashion Design, Styling, Marketing, Business Administration, or related field.

Strong communication skills in English and Hindi.

Basic knowledge of men’s formal/wedding styling.

Good handwriting and packaging skills.

Proficiency in CRM tools and data management.

Solid analytical,



organizational and problem-solving abilities.

Ability to work in a fast-paced environment.

What You’ll Gain

Hands-on experience in fashion styling, CRM and client interaction.

Opportunity to work with one of Delhi’s finest menswear labels.

Exposure to global clientele and online expansion.

Collaborative, creative and growth-oriented work culture.

Certificate of completion and reference letter (if any).

Opportunities for performance-based growth and rewards.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Application Question(s):

- Experience

★ How many years of experience do you have in customer relationship management or client servicing? (Number. Set the minimum to 1 or 2.)
★ Have you worked in fashion, apparel, or retail? (Yes/No)
If yes, which best describes it? (Multiple choice: Menswear / Womenswear / Luxury or designer label / Multi-brand retail / E-commerce fashion / Other)
Have you handled premium or high-value clients, such as bespoke, wedding, or designer orders? (Yes/No)

Skills
5. Which tools have you used? (Multi-select: Excel or Google Sheets / a CRM software such as Zoho or Salesforce / WhatsApp Business / POS or billing software / None)
6. Have you managed customer follow-ups for orders, fittings, alterations, or deliveries? (Yes/No)
7. Are you comfortable speaking with clients in both English and Hindi? (Yes/No)

Work Location: In person

📌 CRM Executive (New Friends Colony)
🏢 Gargee designers
📍 New Friends Colony

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