Job Description

We are looking for an enthusiastic and confident Telecaller to join our logistics team. The candidate will be responsible for handling customer calls, coordinating with clients, generating business enquiries, and maintaining good customer relationships.

Key Responsibilities

- Make outbound calls to potential customers and generate business leads.

- Basic of knowledge of CRM & ERP is added advantage.

- Handle incoming customer enquiries and provide relevant information about logistics services.

- Follow up with existing and prospective customers.

- Coordinate with customers regarding transportation requirements and shipment details.

- Maintain customer databases and daily calling records.

- Explain company services and generate new business opportunities.

- Build and maintain robust customer relationships.

- Achieve daily and monthly calling and lead-generation targets.

Required Skills & Qualifications

- Any Degree (Graduates preferred).





- Excellent communication skills in English and Tamil are mandatory.

- Knowledge of Hindi will be an added advantage.

- Good convincing, interpersonal, and negotiation skills.

- Basic computer knowledge and MS Office skills.

- Positive attitude and willingness to learn.

- Ability to handle customer calls professionally.

Experience

- Both freshers and experienced candidates can apply.

- Experience in telecalling, customer support, or sales will be an added advantage.

Preferred Candidate

- Immediate joiners preferred.

- Confident, enthusiastic, and target-oriented.

- Good communication and customer-handling skills.

Interested candidates can share their updated resume with Kana Logistics.

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement
- Life insurance
- Paid time off

Work Location: In person

📌 Telemarketer - LOGISTICS (Tiruppur)
🏢 Kana Logistics
📍 Tiruppur