Job Description: Estate Manager

Location: Delhi, India
Sector: Family Office / Private Estate Management
Department: Estate Operations
Reporting To: Family Office Vice President

About the Role

We are seeking an experienced and service-oriented Estate Manager to oversee the end-to-end operations and management of a premium private residence in Delhi.

This is a hands-on leadership role requiring a strong background in luxury hospitality, private household management, or estate operations. The individual will be responsible for maintaining the property to the highest standards, managing household staff and vendors, overseeing maintenance and capital expenditure projects, controlling budgets and procurement, and ensuring exceptional hospitality for the residents and their guests.

The ideal candidate will demonstrate excellent organisational and leadership skills, a proactive approach to problem-solving, strong financial discipline, and the discretion required to operate within a private household environment.

Key Responsibilities

1. Estate Operations, Maintenance & Upkeep

- Oversee the day-to-day operations and upkeep of the residence, ensuring it remains impeccably maintained and guest-ready at all times.

- Supervise preventive and reactive maintenance of air-conditioning, electrical systems, plumbing, IT infrastructure, security systems, landscaping, and housekeeping.

- Plan and manage renovations, upgrades, and capital expenditure projects, including budgeting, vendor selection, quotation comparison, execution, and quality control.

- Maintain schedules for annual maintenance contracts (AMCs), warranties, inspections, and statutory compliance requirements.

2. Procurement, Inventory & Stock Management

- Ensure the timely procurement and availability of household provisions, pantry supplies, beverages, consumables, and other essential items.

- Maintain accurate inventories of furniture, artwork, equipment, linen, household assets, and cellar supplies, wherever applicable.

- Establish efficient stock-control procedures and procurement systems to avoid shortages and wastage.

- Identify reliable suppliers, negotiate pricing, and ensure value for money without compromising quality.

3. Hospitality, Guest Services & Events

- Deliver exceptional, personalised hospitality to residents and guests,



maintaining service standards comparable to leading luxury hotels.

- Plan and coordinate private dinners, parties, gatherings, and other events at the residence.

- Coordinate menu planning with chefs, table settings, guest arrangements, service staff, and external vendors.

- Maintain and implement preferences relating to food, beverages, accommodation, service, dietary requirements, and allergies.

- Oversee guest accommodation and transportation arrangements with professionalism and discretion.

4. Household Staff Management & Training

- Recruit, train, supervise, and manage household personnel, including butlers, housekeepers, chefs, gardeners, chauffeurs, and security staff.

- Prepare staff schedules, allocate responsibilities, monitor performance, and conduct periodic reviews.

- Develop and implement standard operating procedures (SOPs) for household operations and service delivery.

- Ensure staff maintain high standards of grooming, conduct, discipline, hygiene, and professionalism.

5. Vendor, Contractor & Budget Management

- Develop and maintain a reliable network of vendors, contractors, and service providers.

- Negotiate commercial terms, review quotations, manage contracts, and monitor service quality.

- Prepare and manage operating and capital expenditure budgets for the residence.

- Monitor expenses, maintain petty cash records, and ensure accurate financial documentation and reporting.

- Coordinate with the Family Office and relevant business teams to ensure appropriate expense allocation and billing.

6. Security, Safety & Emergency Management

- Coordinate with security personnel and service providers to maintain appropriate security and safety standards.

- Establish emergency response procedures and ensure staff are trained to handle emergencies.

- Monitor security systems, access protocols, and the protection of property, residents, and household assets.

7. Documentation, Compliance & Confidentiality





- Maintain organised records of household inventories, contracts, warranties, equipment manuals, maintenance schedules, and other essential documents.

- Ensure adherence to applicable safety, regulatory, and statutory requirements.

- Exercise the highest levels of discretion and confidentiality regarding household operations, residents, guests, and sensitive information.

8. Additional Responsibilities

- Depending on business requirements, the role may expand to include remote coordination of maintenance, upkeep, and operational readiness for overseas residences.

- Coordinate with international vendors and facility management teams as required.

Qualifications & Experience

- Bachelor's degree in any discipline; a qualification in hospitality, hotel management, or estate management will be an advantage.

- Robust experience in luxury hospitality, private household management, estate management, or high-end residential operations.

- Candidates from luxury hotels, butler services, food and beverage management, floor operations, or private estate management will be preferred.

- Demonstrated experience in managing property operations, household staff, vendors, maintenance, procurement, and budgets.

- Experience handling private events, personalised guest services, and high service standards will be an advantage.

Key Skills & Competencies

- Exceptional service orientation and attention to detail.

- Strong leadership, team management, and staff development capabilities.

- Expertise in property maintenance, project coordination, and vendor management.

- Sound budgeting, cost-control, negotiation, and procurement skills.

- Excellent planning, organisation, and multitasking abilities.

- Strong communication, interpersonal, and problem-solving skills.

- High integrity, discretion, and respect for confidentiality.

- Flexibility to work extended or irregular hours depending on residence occupancy and operational requirements.

- Willingness to travel when required.

Ideal Candidate: A polished, proactive, and detail-oriented hospitality professional capable of managing a premium private residence independently while delivering exceptional service, operational efficiency, and the highest standards of professionalism.

📌 Estate Manager (Delhi)
🏢 Elite Butlers
📍 Delhi