1. Job Purpose

To provide excellent customer service by welcoming guests, taking orders, serving food and beverages, maintaining cleanliness, and ensuring a pleasant dining experience for every guest.

2. Key Responsibilities

A. Guest Service

- Welcome guests politely and escort them to their tables.
- Present menus and explain food and beverage items when required.
- Take customer orders accurately and enter them into the POS system.
- Serve food and beverages professionally and on time.
- Check guest satisfaction during their dining experience.
- Handle customer requests politely and report complaints to the Duty Manager.
- Present bills and assist customers with payment when required.

B. Table Management

- Set up tables properly before opening.
- Maintain clean and organised dining tables.
- Clear used plates, glasses, cutlery and crockery promptly.
- Reset tables immediately after guests leave.
- Ensure proper placement of napkins,



cutlery and table accessories.

C. Cleanliness & Hygiene

- Maintain cleanliness of the dining area, service stations and guest areas.
- Follow personal hygiene and grooming standards.
- Ensure crockery, cutlery and glassware are clean and properly maintained.
- Report broken or damaged crockery and glassware immediately.
- Follow food safety and hygiene procedures.

3. Daily Responsibilities

Timing

Responsibilities

Before opening

Table setup, cleaning and service preparation

During operations

Taking orders, serving food and attending guests

After guest departure

Clearing and resetting tables

Closing time

Cleaning service stations and arranging dining area

Pay: ₹10,000.00 - ₹15,000.00 per month

Perks:

- Food provided

Work Location: In person

📌 Steward (Jalandhar)
🏢 TANDON & SONS WORLDWIDE PRIVATE
📍 Jalandhar