Role : Business Analyst

Drone Analytics Multi-Tenant SaaS Platform

Primary Focus

User stories and acceptance criteria, story map, beta feedback triage.

Technology Stack

Jira/Confluence, Gherkin (Given/When/Then), BPMN/draw.io, Postman (API reading), basic SQL/MongoDB queries, OpenAPI.

Role Summary

The Business Analyst will help shape the transition of the drone analytics MVP into a multi-tenant SaaS platform. The role connects business goals, customer needs, product requirements, and technical delivery—ensuring that requirements are transparent, traceable, testable, and aligned with GA readiness, customer migration, and post-launch success.

Key Responsibilities

1. Requirements: Run workshops and interviews with stakeholders and MVP customers. Document business, functional, and non-functional requirements, including performance, scalability, availability, and compliance.

2. Backlog: Write epics, user stories, and acceptance criteria in Jira. Keep the backlog groomed and maintain traceability from business goal to story to test case.

3. Analysis: Perform MVP-to-SaaS gap analysis. Model processes and data flows (BPMN/UML) for tenants, users, subscriptions, drone assets, and inference jobs.

4. Billing and packaging: Define plans, entitlements, usage metering (GB ingested, flight hours, inference minutes), proration, and overage rules with Product and Finance.

5. Delivery: Join sprint ceremonies. Work with the Tech Architect, Drone Data Architect, AI/ML, and UX teams to translate business rules into technical constraints.

6. Quality: Partner with QA on test strategy. Lead UAT with pilot customers and internal stakeholders.

7. Security and compliance: Support control mapping for SOC 2 and privacy requirements (CCPA/CPRA, GDPR).

8. Migration and go-live: Define data mapping, cutover, and rollback criteria for MVP customers. Own the GA readiness checklist and post-GA success metrics (activation, churn, time-to-first-insight).

9. Governance: Manage requirements change control,



the decision log, and risk inputs for the PM.

Required Qualifications

- Bachelor’s degree in Business, Engineering, Computer Science, or a similar field.
- 6+ years of experience as a Business Analyst, with 3+ years on B2B SaaS or cloud platforms.
- Experience documenting multi-tenant systems, RBAC/SSO, or subscription billing.
- Strong skills in user stories, acceptance criteria, process modeling, and traceability.
- Working knowledge of REST APIs, JSON, data schemas, and queue-based architectures; basic SQL.
- Proficiency in Jira, Confluence, and a diagramming tool (Lucidchart, Visio, or draw.io).
- Experience with process modelling using BPMN or flow diagrams.
- Excellent communication skills, with the ability to facilitate workshops with executives and engineers.

Preferred Qualifications

- Drone, geospatial/GIS, or infrastructure inspection experience.
- Knowledge of computer-vision workflows (model versioning, confidence scores, human review).

Drone Analytics Multi-Tenant SaaS Platform | Business Analyst

- Experience with usage-based billing tools (Stripe Billing, Chargebee, Zuora).
- AWS or Azure fundamentals; exposure to SOC 2, GDPR, or CCPA.
- Prior experience with MVP-to-platform or customer-migration programs.
- CBAP, PMI-PBA, or CSPO/PSPO certification.

Key Deliverables

- Documented business, functional, and non-functional requirements, with traceability to backlog items and test cases.
- Prioritized and groomed Jira backlog containing epics, user stories, and acceptance criteria.
- MVP-to-SaaS gap analysis and BPMN/UML process and data-flow models.
- Defined subscription plans, entitlements, usage-metering rules, proration, and overage requirements.
- UAT outcomes, GA readiness checklist, and MVP customer migration criteria.
- Decision log, requirements change-control records, and post-GA success metrics.

Education

Bachelor’s degree in Business, Engineering, Computer Science, or a similar field.

Pay: ₹1,000,000.00 - ₹1,800,000.00 per year

Work Location: In person

📌 Sr. Business Analyst (Hyderabad)
🏢 Spatial Alphabet
📍 Hyderabad