About the role
We supply ethnic wear to wholesale buyers in India and abroad. We need a dependable Dispatch Manager who owns the outward flow: taking a client’s purchase order and turning it into a correct, well-packed, on-time shipment.

Key responsibilities

- Receive confirmed purchase orders from the sales team and check them for style, size, quantity, and client details before starting.
- Pick the exact stock from the racks as per the PO. Flag any shortage to sales the same day, before packing starts.
- Check every picked item for quality and condition. Send anything damaged or defective back to the warehouse manager. Never ship it.
- Pack into cartons as per the client’s requirements: correct labelling, marking, carton numbering, and packing list.
- Match the final carton contents against the PO line by line before sealing. Take videos of open cartons and the packing list as proof.
- Coordinate with accounts for invoice and e-way bill, and make sure documents travel with the shipment.
- Book and coordinate transporters or couriers. Hand over the goods and collect the LR or tracking number.
- Share dispatch details (LR number, carton count, expected delivery) with sales and the client on the same day.
- Maintain a daily dispatch register: PO number, client, cartons,



date, transporter, LR, status.
- Track shipments until delivery and report delays, damage, or shortage claims immediately.
- Update stock records after every dispatch so the system matches the racks.
- Report to management daily: orders received, dispatched, pending, and reasons for delay.

Requirements

- 2 to 3 years of dispatch or logistics experience, preferably in garments or textiles
- Understanding of PO-based B2B orders, packing lists, LR, and e-way bills
- Basic Excel or Google Sheets, and comfort with an inventory or ERP system
- Can read and write Hindi and English
- Honest, detail-focused, and punctual

Good to have

- Knowledge of export or international courier dispatch
- Existing contacts with transporters and couriers in Kolkata

Key performance indicators

- Dispatch accuracy (target: zero wrong style, size, or quantity)
- On-time dispatch rate against the promised date
- Time from PO confirmation to dispatch
- Client complaints and claims for shortage or damage
- Stock accuracy after dispatch (system vs physical)

Pay: ₹12,000.00 - ₹15,000.00 per month

Advantages:

- Health insurance

Work Location: In person

📌 Dispatch Coordinator (Kolkata)
🏢 Ori Ventures
📍 Kolkata