Job Description: Telecaller Executive – MAC Aesthetics

Company: MAC Aesthetics – Hair, Skin & Laser Treatment Clinic
Job Title: Telecaller Executive / Telecalling Executive
Employment Type: Full-Time, Permanent
Experience: 1–3 Years (Experience in telecalling, customer engagement, or sales preferred)
Salary: Fixed Salary + Attractive Performance-Based Incentives
Industry: Healthcare / Aesthetic & Wellness
Job Location: Visakhapatnam

Send your resumes to (phone hidden) (Call & Whatsapp)

About MAC Aesthetics

MAC Aesthetics is a specialized clinic offering hair care, skin care, laser treatments, and aesthetic services. We are looking for an enthusiastic and result-oriented Telecaller Executive who can communicate effectively with potential clients, understand their requirements, and encourage them to visit our clinic for consultations and treatments.

The company will provide leads, and the selected candidate will be responsible for contacting these leads, following up with interested clients, and converting enquiries into confirmed clinic appointments.

Key Responsibilities

- Make outbound calls to company-provided leads and potential clients.
- Explain MAC Aesthetics' hair care, skin care, laser, and aesthetic treatment services.
- Understand client concerns and communicate relevant service information professionally.
- Motivate and encourage potential clients to visit the clinic for consultations and treatments.
- Convert enquiries into confirmed appointments and improve lead-to-visit conversion rates.
- Follow up with interested clients, pending enquiries,



and clients who have not yet confirmed appointments.
- Maintain regular communication with clients through calls and WhatsApp, as appropriate.
- Maintain accurate records of calls, client responses, follow-ups, and appointment status.
- Coordinate with the clinic's sales and front-office teams to ensure smooth client visits.
- Achieve daily and monthly calling, follow-up, and appointment-generation targets.
- Provide regular updates on lead status, client feedback, and conversion performance.

Requirements

- Minimum 1 year of experience in telecalling, telesales, customer service, or lead conversion preferred.
- Excellent verbal communication and interpersonal skills.
- Ability to engage clients, build rapport, and confidently explain services.
- Persuasive communication skills with a customer-focused approach.
- Target-oriented attitude and the ability to convert leads into appointments.
- Basic computer knowledge and familiarity with Excel or Google Sheets.
- Fluency in English and the local language; Hindi is an added advantage.
- Experience in healthcare, dermatology, beauty, wellness, or aesthetic clinics will be an advantage.

Compensation & Advantages

- Fixed monthly salary.
- Attractive performance-based incentives for achieving targets.
- Additional earning potential based on appointment generation and conversions, as per company policy.
- Full-time employment with opportunities for professional growth.
- Supportive work environment and training on clinic services and client communication.

Pay: ₹17,318.92 - ₹35,000.00 per month

Work Location: In person

📌 Sales Manager (Visakhapatnam)
🏢 MAC Aesthetics
📍 Visakhapatnam