Job Summary

To provide excellent food and beverage service to guests by ensuring prompt, professional, and courteous service while maintaining high standards of cleanliness, hygiene, and guest satisfaction.

Key Responsibilities

- Welcome guests warmly and escort them to their tables.
- Present menus and explain food and beverage items to guests.
- Take food and beverage orders accurately and communicate them to the kitchen.
- Serve food and beverages promptly and professionally.
- Ensure tables are clean, properly arranged, and ready for service.
- Follow restaurant service standards and maintain personal hygiene.
- Handle guest requests and complaints politely and report issues to the supervisor.
- Coordinate with kitchen staff and restaurant team for smooth operations.
- Ensure proper setup and clearance of tables before and after service.
- Maintain cleanliness of the restaurant, service stations, and surrounding areas.
- Check guest satisfaction during service and provide timely assistance.
- Follow all hotel policies,



procedures, and instructions from supervisors.

Skills & Requirements

- Good communication and guest-handling skills.
- Positive attitude and skilled appearance.
- Basic knowledge of food and beverage service.
- Ability to work in a team.
- Good time management and attention to detail.
- Willingness to work in shifts.

Performance Expectations

- Maintain excellent guest satisfaction.
- Ensure accurate and timely service.
- Follow hygiene and grooming standards.
- Maintain discipline and teamwork.
- Avoid guest complaints through attentive service.

Overall Responsibility: To ensure every guest receives friendly, efficient, and professional service in accordance with the hotel's standards.

FOOD AND ACCOMMADATION FREE

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

- Flexible schedule
- Food provided

Work Location: In person

📌 Waitress (Kannur)
🏢 GRAND BENALE
📍 Kannur