About Walter: Walter Healthcare serves pharmaceutical, nutraceutical and cosmeceutical businesses through contract and third-party manufacturing services. We work with clients on product requirements, commercial proposals and order execution to build long-term manufacturing relationships.

About the role: We are hiring a Business Development Manager to acquire new B2B clients (pharmaceutical companies), grow an assigned customer portfolio and manage the commercial relationship throughout the order lifecycle. You will turn enquiries into confirmed orders and coordinate with internal teams on artwork, manufacturing, payments and dispatch, while keeping customers informed and developing repeat business. This is a hands-on role with individual sales and portfolio targets. It requires regular prospecting, disciplined follow-ups, accurate documentation and ownership of customer commitments.

- Location: Mohali Head Office, Bestech Business Towers
- Designation: Key Account Manager / Business Development Manager
- Department: Business Development Reports to: Business Development Head
- Education: MBA mandatory Experience: Minimum 2 years of relevant experience

Key responsibilities:

- Generate and qualify B2B leads through calls, email, LinkedIn, referrals and industry events.
- Understand client requirements and coordinate suitable formulations, dosage forms and packaging options.
- Prepare quotations, negotiate approved terms and convert enquiries into confirmed orders.
- Coordinate customer onboarding, advance payments, artwork approvals and sales orders.
- Follow up with procurement, manufacturing and operations teams for timely order execution and dispatch.
- Keep clients informed, flag delays early and coordinate complaint resolution.




- Follow up on payments and ready stock, coordinating invoicing and dispatch clearances.
- Grow existing accounts through repeat orders, new products and reactivation of inactive customers.
- Achieve assigned revenue, Earned Revenue (ER), customer acquisition and product growth targets.
- Maintain accurate CRM records and report pipeline, order and payment updates.

Mandatory qualifications and experience

- MBA from a recognised institution. A specialisation in Pharmaceutical Management is preferred, though not mandatory.
- Min 2 years of B2B sales with demonstrated experience in client acquisition, commercial negotiation and account management, or past sales experience in pharmaceuticals, nutraceuticals or cosmeceuticals industry.
- Solid spoken and written communication, professional email drafting, active listening and the ability to handle customer objections constructively.
- Commercial numeracy and attention to detail in quotations, pricing, quantities, payment terms and order documentation. Working proficiency in Excel and CRM/ERP or business management systems.
- Strong follow-through, accountability and the ability to manage multiple customer requirements while coordinating with internal teams.

How performance will be measured

Achievement of assigned revenue (NRV) and Earned Revenue (ER) targets; acquisition of new customers; repeat business and customer retention; growth in products ordered; quotation conversion; order and artwork accuracy; payment follow-up; and timely communication and resolution of customer issues.

Pay: ₹400,000.00 - ₹1,000,000.00 per year

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Education:

- Master's (Preferred)

Experience:

- Business development: 2 years (Preferred)

Work Location: In person

📌 Key Account Manager (Sahibzada Ajit Singh Nagar)
🏢 Walter Healthcare Private
📍 Sahibzada Ajit Singh Nagar