Shopy Vision is an online electronics retail platform offering products from 300+ brands through its website, mobile application and physical retail store. We are looking for an experienced and detail-oriented Backend Operations Executive to manage our daily e-commerce backend activities.
Key Responsibilities
1. WooCommerce Website Management
- Manage daily backend operations of the Shopy Vision website.
- Add new products and update existing product listings.
- Upload product images, titles, descriptions, specifications and pricing.
- Manage product categories, brands, SKUs and attributes.
- Update product stock and availability.
- Check product pages and resolve basic listing-related issues.
2. Order Processing & Management
- Monitor new orders received through the website.
- Process and update order statuses in WooCommerce.
- Generate invoices and coordinate order dispatch.
- Manage pending, cancelled, returned and refunded orders.
- Maintain accurate order records.
3. Inventory & Stock Management
- Update product inventory in the website backend.
- Maintain physical and online stock records.
- Coordinate stock updates with the store and purchasing team.
- Monitor low-stock and out-of-stock products.
- Maintain SKU-wise stock accuracy.
4. Shipping & Courier Management
- Manage shipments through Shiprocket and other courier platforms.
- Generate shipping labels and manifests.
- Track orders, delivery status, NDR and RTO shipments.
- Coordinate with courier partners for shipment-related issues.
- Maintain dispatch and return records.
5.
Data Management & Reporting
- Work on MS Excel and Google Sheets.
- Maintain daily order, stock and product reports.
- Update product information and pricing in bulk.
- Prepare daily operational reports.
- Maintain accurate backend data and documentation.
6. Marketplace & Platform Operations
- Handle backend product listing activities on Amazon, Flipkart and other marketplaces, as required.
- Monitor listing errors and product updates.
- Maintain accurate product information across sales channels.
Required Skills
- Good knowledge of WooCommerce and WordPress.
- Experience in e-commerce backend operations.
- Valuable command of MS Excel and Google Sheets.
- Knowledge of product listing, SKU management and inventory updates.
- Understanding of order processing and shipping platforms.
- Positive typing speed and data accuracy.
- Ability to manage multiple backend activities independently.
Preferred Experience
- 1–3 years in e-commerce backend operations.
- Experience with electronics product catalogues.
- Knowledge of Shiprocket, Amazon Seller Central or Flipkart Seller Hub.
- Experience handling bulk product uploads and inventory updates.
Candidate Profile
We are looking for someone who is:
- Detail-oriented and responsible.
- Comfortable working on computers for daily backend operations.
- Good at data management and problem-solving.
- Able to manage daily tasks independently.
- Interested in growing with an expanding e-commerce business.