Role description

System Reliability Engineer * Robust hands-on experience with AWS services (EC2, EKS/ECS, RDS/Aurora, S3, VPC, IAM, CloudWatch). * Expertise with Splunk for logging, dashboards, s, and SPL queries. * Experience with OpenTelemetry (OTEL) for metrics, logs, and distributed tracing. * Solid scripting/automation skills in Python, Bash, or PowerShell. * Strong understanding of SLIs, SLOs, error budgets, incident response, and postmortems. * Hands-on experience with CI/CD pipelines, Docker, and Kubernetes. * Proficiency in Postman for API testing and solid SQL skills for troubleshooting. We are looking for an experienced Site Reliability Engineering (SRE) Lead to drive reliability, performance, and operational excellence across our AWS-based platforms. The role involves leading incident response, improving observability with tools like Splunk and OpenTelemetry, automating operations through scripting, enhancing system availability,



and collaborating with development and operations teams to ensure scalable, resilient, and secure services. The ideal candidate will bring strong technical leadership, deep AWS expertise, and a passion for building highly reliable systems.

Skills

Site Reliability Engineering, Grafana, Docker, CI/CD

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Lead I - DevOps Engineering - SRE DevOps (Kerala)
🏢 UST
📍 Kerala