DRA Tele caller

Key Responsibilities

- Make outbound calls to customers regarding overdue loan payments.
- Follow up with customers for pending EMIs and outstanding dues.
- Explain repayment details and payment options to customers.
- Maintain accurate records of calls, payment commitments, and follow-ups.
- Achieve daily and monthly collection targets.
- Handle customer queries and objections professionally.
- Coordinate with the recovery team and report collection updates.
- Follow company policies and applicable RBI guidelines for recovery practices.

Eligibility Criteria

- Minimum qualification: 12th pass or Graduate.
- Good communication skills in Hindi and/or the local language.
- Basic computer knowledge and data-entry skills.
- Ability to handle customer calls and meet targets.
- DRA (Direct Recovery Agent) certification preferred or required as per the employer's requirements.

Office Name- *DPD Zero Company

Address:- Block C, 21st Floor, Arihant Aura,Thane - Belapur Rd, Turbhe Store, Turbhe MIDC, Turbhe, Navi Mumbai, Maharashtra 400703

Contact to HR Sanjay - +91-XXXXXXXXXX

Pay: ₹25,000.00 - ₹33,000.00 per month

Perks:

- Provident Fund

Work Location: In person

📌 Debt Recovery Agent (Trombay)
🏢 DPD ZERO TECHNOLOGIES
📍 Trombay